3-11 CNA

**Position Overview** *Responsible for providing routine daily nursing services to assigned residents in a manner that is caring, compassionate and customer-oriented and in accordance with laws, regulations and facility guidelines.* **Basic QualificationsEducation & Certification:** High school diploma or equivalent; successfully completed a state-approved Certified Nursing Assistance program; must possess a current certification in good standing, or be able to obtain certification within four months of employment, if allowable by the state; must have CPR certification. **Skills & Requirements:** Must possess the ability to read, write and speak the English language, communicate resident condition to others and make independent decisions as needed; must have common working knowledge of all rules, laws and regulations as defined by the state as it relates to skilled nursing; must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to move frequently throughout the workday, answer resident call lights, assist with baths, showers, toileting, feeding and personal grooming of the residents; must be able to handle sensitive situations related to the emotional well-being of the residents with patience, dignity and respect; must be able to lift 40 lbs floor to waist; lift 10 lbs waist to shoulder; lift and carry 40 lbs; and push/pull 40 lbs. **Experience:** Minimum of six months experience in a long-term care or other geriatric care environment is preferred. **Working Conditions** Works specifically in the nursing department, resident rooms, shower rooms, etc.; bends, lifts, sits, stands and moves frequently throughout the shift; deals with frequent interruptions and possibly upset residents and family members; works regularly scheduled shifts with possible weekends, holidays and other hours based on resident needs; primary responsibility is care of residents but also deals with visitors, government personnel, etc.; participates in required continuing education programs; subject to odors, falls, burns and exposure to infectious diseases, waste, etc., including AIDS and Hepatitis B viruses. **Competencies of Position** **Professionalism:** Reports to work on time and as scheduled; keeps open communication with direct supervisors to ensure quality care of the residents; promotes teamwork, takes part in problem solving and displays a positive, caring attitude; consistently attends staff meetings, required in-services and other committees as assigned by the facility. **Resident Rights:** Promptly reports resident grievances to the nursing supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times; conducts nursing care in privacy, including knocking on the door prior to entering a resident's room. **Safety Awareness:** Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; monitors resident rooms to ensure it is clean and neat at all times; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols. **Organizational Skills:** Completes assignments in an organized fashion by the end of scheduled shifts; operates with flexibility and shows attention to detail when recording information in resident charts. **Customer Service:** Treats all residents, families, co-workers and supervisors with dignity and respect and takes initiative to exceed customer expectations; professional represents the facility, self and position to visitors and residents; demonstrates a positive attitude and willingness to help to all visitors and res…