Yardi System Specialist (Newport News, Virginia)

**Yardi Systems Specialist** **Drucker + Falk** Drucker + Falk is seeking a **Yardi Systems Specialist** to support our property management software and assist users across multiple departments. This role is ideal for someone with experience supporting Yardi or a similar property management platform who enjoys solving problems, working with others, and helping improve business processes. The successful candidate will be a self-starter with strong critical thinking and problem-solving skills who can work independently while collaborating effectively with accounting, operations, and property management teams. **This is an in-office position located in Newport News, VA.** **Key Responsibilities** - Provide day-to-day support for Yardi and other property management software applications. - Troubleshoot system issues, user questions, and data discrepancies. - Assist with workflow and system configuration. - Support accounting, operations, and property management teams with software-related questions and requests. - Participate in software testing, upgrades, and new feature implementations. - Assist with system setup and data transitions for property acquisitions and dispositions. - Assist the Integrations and Project Manager in supporting third-party software integrations and work with vendors to resolve issues. - Create and update knowledge base and procedures. - Help identify opportunities to improve processes and system efficiency. - Work collaboratively with internal departments and external vendors on projects and ongoing support. **Qualifications** - 3–5 years of experience supporting Yardi or another property management software platform (MRI, Entrata, RealPage, or similar). - Preferred experience in the multifamily housing industry. - Strong troubleshooting, critical thinking, and problem-solving skills. - Excellent communication and customer service skills. - Ability to prioritize multiple tasks and work independently. - Comfortable working with cross-functional teams and building positive working relationships. - Strong organizational skills and attention to detail. - Willingness to learn new systems and processes. **Preferred Qualifications** - Experience supporting accounting or property management software. - Experience with software implementations, upgrades, or data conversions. - Basic understanding of property management or accounting processes. **What We're Looking For** - A proactive, dependable team member who enjoys helping others. - Someone who takes initiative and can work independently with minimal supervision. - Strong analytical and critical thinking skills. - A collaborative individual who works well across departments. - A continuous learner who is interested in improving processes and technology. **Benefits** - Competitive salary - Health, dental, and vision insurance - Paid time off and holidays - Retirement plan options - Professional development opportunities **Drug Free Workplace/EOE**