Workplace Experience Coordinator

About Clutch We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named three years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Altos Ventures, Canaan, Real Ventures, BrandProject, and BMO. To learn more, visit clutch.ca . About the Role We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, The Workplace Experience Coordinator is the owner of Clutch's headquarters workplace experience. This role is responsible for ensuring our downtown headquarters operates smoothly, efficiently, and professionally every day. From maintaining a clean, organized, and fully stocked office to coordinating vendors, managing facilities requests, and supporting employees, you'll help create an environment where people genuinely enjoy coming to work. In addition, the role is responsible for the remote oversight and weekly inspection of a secondary off-site office facility located in Mississauga, Ontario. This is a highly visible role that combines workplace hospitality, facilities coordination, office operations, vendor management, and administrative support. You'll work closely with the Real Estate, Facilities & Construction team while collaborating with IT, People Operations, Finance, Security, and external service providers. The ideal candidate is someone who notices the little things before anyone else does, enjoys taking ownership, and finds satisfaction in solving problems before they become problems. What You'll Do Workplace Experience Responsibilities include: Own the day-to-day operation and presentation of the headquarters office. Remotely oversight and weekly inspections of a second remote office facility. Conduct daily walkthroughs to ensure the office is clean, organized, fully stocked, and operating at a high standard. Keep kitchens, cafés, meeting rooms, collaboration spaces, and common areas clean, organized, and ready for use. Load, unload, and run dishwashers throughout the day to maintain clean kitchens and prevent dishes from accumulating. Restock snacks, beverages, coffee, tea, milk, kitchen supplies, and other pantry items. Manage inventory levels and order workplace supplies, groceries, and consumables. Ensure meeting rooms are reset and presentation-ready after each use. Welcome visitors, candidates, customers, and vendors while providing a professional first impression of Clutch. Coordinate employee lunches, celebrations, holiday decorations, recognition events, and workplace engagement initiatives. Continuously identify opportunities to improve the employee experience and office environment. Office Operations & Facilities Responsibilities include: Liaise with the landlord and property management regarding building maintenance, repairs, and operational issues. Coordinate service providers including cleaners, HVAC contractors, electricians, plumbers, security vendors, and other maintenance contractors. Track facilities issues through completion and ensure timely resolution. Perform routine workplace inspections and proactively identify maintenance or safety concerns. Coordinate office furniture repairs, workstation changes, and workplace moves. Manage office access cards, keys, visit…