Workforce Development Coordinator

**Purpose:** This is a full-time, 35-hour per week position provides direct services to residents living in ACHA public housing communities throughout Allegheny County. The Coordinator helps residents pursue education, training, employment, financial stability, and long-term self-sufficiency. The position also serves as a connector between residents, community organizations, and ACHA departments to address barriers, prevent crises, and support long-term goals such as homeownership. **** **Essential Job Functions:** **** **Resident Support & Case Management** - Build strong, professional relationships with residents and meet individually to assess needs, set goals, and provide referrals to supportive services. - Provide crisis intervention and short-term case management as needed. - Assist residents in overcoming barriers to employment, education, and self-sufficiency. - Guide residents in financial literacy, credit repair, and preparation for homeownership. - Refer residents to federal, state, and local programs, such as health insurance, Social Security, and training resources. **Workforce Development & Career Services** - Identify and connect residents to job training, workforce readiness, and employment opportunities. - Establish and coordinate partnerships with training providers, employers, and workforce agencies such as Partner4Work. - Develop and support career pathways that promote long-term stability and upward mobility. - Track, evaluate, and report on resident progress and employment outcomes. **Community Engagement & Program Development** - Build and maintain partnerships with local service providers, educational institutions, and employers. - Coordinate community service and education programs tailored to resident needs (adult education, job readiness, financial literacy, youth programs). - Support resident councils, including training, leadership development, and facilitation of elections and meetings. - Plan and implement community events and initiatives that promote self-sufficiency, engagement, and empowerment. - Research and apply for grants to support existing and new programs. **Program Evaluation & Administration** - Track and analyze program outcomes to measure effectiveness and improve service delivery. - Maintain accurate case files and ensure compliance with HUD and ACHA reporting requirements (e.g., eLogic reporting). - Prepare monthly, quarterly, and annual reports as required. - Uphold confidentiality, integrity, and ACHA’s mission and values. **Collaboration & Communication** - Work closely with ACHA staff, including Resident Services, CBCM, and Property Management, to support residents. - Assist in resolving conflicts between residents and property management, with a focus on eviction prevention. - Serve as a liaison with community agencies, landlords, and other external partners. - Perform other duties as assigned to support departmental effectiveness and efficiency. **Skills and Performance Factors:** - Strong work ethic, organizational, and interpersonal skills. - Excellent written, oral, and public communication skills. - Strong analytical, problem-solving, and decision-making abilities. - Ability to work independently and collaboratively in a team environment. - Knowledge of community resources, workforce development, and social services in Allegheny County. - Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe. - Experience with data tracking, program evaluation, and reporting. - Current, valid Pennsylvania Driver’s License and access to reliable transportation required. **** **Education and Experience Requirements:** - Bachelor’s Degree in Social Work, Human Services, Workforce Development, Education, or a related field preferred; OR - A minimum of four (4) years of demonstrated relevant experience in workforce development, case management, social services, or related areas. - Experience in grant writing and program development strongly preferred. - Familiari…