Woodland Hardware & Home

**Benefits:** - \*varies by location - Locally owned and operated - Career Advancement Opportunities - Employee discounts - 401(k) matching - Health insurance **You might be a great fit if…** - You enjoy serving others as we would like to be served. - Making the best even better. - You enjoy making a difference in your community. - You enjoy helping others. - You enjoy working in teams. - You're motivated to learn new skills. **Job Summary:** Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service experience. They should positively represent Woodland Hardware & Home consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities: **Responsibilities:** - Model excellent customer service by helping customers when necessary. - Oversee daily opening and closing of the store. - Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules. - Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business. - Immediately respond to customer complaints and resolve them as best as possible. - Maintain inventory at appropriate levels and direct cycle counts. - Coordinates sales promotions, marketing, and special events. - Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage. - Ensures the sales floor stays clean and orderly. - Participates in the weekly ordering of merchandise and oversees deliveries and restocking. - Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards. - Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy. **Qualifications:** - Outstanding customer service skills and a professional attitude. - Excellent communication skills, both written and verbal. - Committed to continually learning and pursuing training and development opportunities. - Project management skills, including the ability to coordinate special projects and finish on time and within budget. - Ability to supervise other employees and understand the fundamentals of leadership. - Strong knowledge of the products contained in the store. - Motivated, organized, self-starter who is able to think independently and solve problems. - Understanding of store operations, including finances, inventory control, and pricing strategy. - Strong math, reading, writing, and communication skills. - Knowledge of effective sales methods and techniques. - Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint. - Able to work a flexible schedule, including weekends and holidays. **Goals:** - Drive growth in the company through increasing sales and reducing expenses. - Build a strong team of motivated and productive retail associates. - Expand knowledge of retail operations, including inventory management and pricing strategies. Compensation: $60,000.00 - $80,000.00 per month No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.