Will Call Manager

Do you thrive on providing an excellent customer experience? Are you safety conscious and service-oriented? Do you like to lead others? If so, we’d like you to join our Warehouse team as a Will Call Manager. About the Role: You will: Supervise, schedule and train warehouse and delivery staff to ensure safe and efficient operation of all warehouse functions. Ensure that merchandise is received and stored in an efficient and economical manner and maintain required records in conformance with company policy. Supervise the proper routing, loading, and preparation of orders for shipment and delivery in accordance with customer instructions. Review and maintain appropriate DOT records and physical examination certificates for drivers, ensure current training certification for forklift/material handling equipment operators. Supervise and schedule the maintenance of all company delivery vehicles and material handling equipment in use in the warehouse. Recommend purchases of warehouse equipment; keep abreast of new warehousing methods. Maintain the safety of warehouse operations in compliance with the company’s Safety Standards, OSHA and any other applicable regulations. Maintain the security of warehouse and grounds to protect the Profit Center’s assets. Resolve all delivery complaints and receiving disputes quickly and effectively. Perform all job functions in accordance with the company’s Safety Standards. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: 3+ years of warehouse receiving and material handling experience Knowledge of products sold at the Profit Center preferred Our ideal candidate will also: Have experience supervising staff or acting as a team lead. Be able to safely operate a forklift and other material handling equipment in use at the Profit Center. Maintain a comprehensive knowledge of and be able to apply and enforce OSHA, DOT and other warehouse and material handling safety regulations. Be able to build and maintain positive working relationships with customers, vendors and co-workers. Be able to remain calm and function effectively in stressful, unexpected, and/or emergency situations. Be able to quickly develop comprehensive knowledge of products sold at the Profit Center. Be able to learn and operate the computer-related systems used for warehouse operations. Read, write, speak, and understand English. Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.