WFH Business Development Team Lead - #35192

- Lead, coach, mentor, and manage a team of BDRs/cold callers. - Monitor daily activity levels, including calls, emails, and other outbound prospecting efforts. - Ensure BDRs consistently follow approved sales processes, scripts, and best practices. - Track team performance against key metrics such as calls made, conversations held, appointments booked, and conversion rates. - Conduct regular call monitoring, quality reviews, and coaching sessions. - Motivate the team to achieve individual and team targets. - Identify performance gaps and implement performance improvement plans where necessary. - Assist with the recruitment, onboarding, and training of new BDRs. - Prepare regular reports on team performance and provide recommendations for improvement. - Collaborate with management to optimize outreach strategies and operational processes. - Minimum of 5 years of experience in outbound sales, business development, lead generation, or a call center environment. - At least 3 years of experience leading or supervising a team. - Proven track record of achieving appointment-setting or sales targets. - Strong coaching, leadership, and people management skills. - Excellent verbal and written English communication skills. - Strong organizational skills with the ability to monitor multiple performance metrics. - Proficient in CRM systems and Microsoft Office or Google Workspace. Advantageous Experience/Skills: - Experience in the travel industry is an advantage but not required.