Web Team Lead - Journal, Sentinel, and Herald

**Department: JSH Publishing and Editorial** **SUMMARY** The Web Team Lead serves the mission of The Mother Church and the *Journal*, *Sentinel*, and *Herald* by leading the Web Team that serves *Journal*, *Sentinel*, and *Herald* production. The Web Team Lead will work collaboratively with the JSH Sr. and Associate Product Managers and Web Production Specialist(s) to “more effectually promot[e] and [extend] the religion of Christian Science (CSPS Deed of Trust). This includes leading the Web Team in publishing every piece of JSH digital content with excellence. The websites involved include JSH-Online, and CSPS sections of ChristianScience.com including download hub. Working closely with JSH editorial and the JSH Product Manager, the Web Production Lead ensures an accurate and user-friendly portrayal of CSPS publications. The position executes special projects overseen by the JSH Product Manager including web research, site QC, content migration, design, marketing, customer engagement, and site planning — an innovative collaboration process that introduces new online features and enhancements. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Responsible for the Web Team’s efficient, punctual, reliable, and accurate online publishing of all JSH online and Broadcast Committee content (articles, blogs, audio/videos, etc.) using multiple platforms (e.g., eZ Publish, K4,). - Oversee Web Production Specialists work and assist in maintaining sound digital publishing practices (workflow and standards). Updates training manual as needed. - Develops and maintains schedules with editorial staff to feature site content and meet time-sensitive publication and product deadlines using multiple platforms (e.g., Trello, GoogleDocs, Slack). - Recommends needed enhancements and improvements based on user feedback. - Tests site functionality across browsers/devices to ensure the successful launch of new features. - Develops and executes production processes and workflows to maximize efficiency and establish smooth communication channels with in-house clients. - Participates as a Product/Promotion Scrum team member (up to 15% of workweek). - Participates in various department meetings as required. - Coordinate content curation for JSHO discovery features (e.g. carousel, collections, etc.) - Produces web promotion features (e.g. marketing carousel slides, promo boxes, *Sentinel* newsletter) in conjunction with Promotion and Design Services Group - Work with JSH Sr. Product Manager and Website Manager to execute digital strategy, new site development, improvements, and troubleshooting - Serve as back-up for Editorial Production Coordinator - Coordinate with the Customer Care Center to respond to customer feedback related to JSH-Online, CSPS broadcasting activities, etc. **STAFF MANAGEMENT AND JOB CONTACTS** **Reporting Relationships** Supervisor: JSH Product Manager Supervises: None **Regular Contacts** - Digital Team - Web Manager - Managing Editor - Editorial Staff - Promotion and Design Services Group - JSH Product Team ##### **JOB REQUIREMENTS** **Education/Experience** College degree or equivalent experience. Two to five years of related professional experience. **Knowledge/Skills** Strong organizational, communication, and problem-solving skills. Ability to deliver results quickly. Multi-media and copywriting skills preferred. **Technology Skills** Familiarity or ability to learn new software applications such as eZ Publish, Trello, Google Sheets, Google Analytics, Adobe Creative Cloud, Excel, and various browser-based applications. Familiarity with HTML also helpful. **Work Environment** Must be comfortable working in a team environment, be detail-oriented and inquisitive, collaborative, imaginative, self-motivated, and have ability to multi-task projects and deadlines. Must be flexible and willing to change as needed. Must enjoy hands-on work with technology. **Engagement with Christian Science** Mother Church membership required; Primary class…