WBG Pioneer -Change Management and Institutional Engagement Intern

**WBG Pioneer -Change Management and Institutional Engagement Intern** | Job #: | req37713 | | --- | --- | | Organization: | World Bank | | Grade: | T4 | | Location: | Washington, DC,United States | | Hiring Manager: | Aditi Mishra | | Required Language(s): | English | | Preferred Language(s): | | | Closing Date: | 8/12/2026 (11:59pm UTC) | | **Description** WBG Pioneers, the World Bank Group’s Internship Program, offers undergraduate and postgraduate students a high impact learning experience at the heart of global development. Participants gain hands on experience in a diverse and dynamic environment, contribute fresh perspectives and innovative ideas, and connect with international professionals working to end poverty on a livable planet. WBG Pioneer **Background/Organizational Context** Global Corporate Solutions (GCS) brings together the functions of Corporate Security, Corporate Real Estate, and Corporate Services to support the World Bank Group's operational effectiveness and service delivery. Within GCS, Corporate Real Estate (GCSCR) manages the World Bank Group's global real estate portfolio and supports workplace transformation, office relocations, portfolio optimization, and modernization initiatives across headquarters and country offices worldwide. Successful implementation of these initiatives requires effective communications, stakeholder engagement, institutional engagement, and change management to support awareness, readiness, and adoption. The Change Management, Communications & Institutional Engagement Intern will support the planning and delivery of these activities while helping develop practical resources, tools, and materials that enable successful organizational change and workplace transformation. **Duties and Responsibilities** Under the guidance of the Senior Program Manager, Sustainability, Communications and Institutional Engagement, the intern will support change management, communications, institutional engagement, and organizational effectiveness initiatives across GCS Corporate Real Estate. **1. Change Management Support** •Support stakeholder analysis, change impact assessments, and change readiness activities for workplace and organizational change initiatives. •Assist in developing and maintaining change management plans, readiness trackers, engagement trackers, and project dashboards. Monitor change management activities, milestones, risks, dependencies, and deliverables. •Support project teams in identifying stakeholder needs, adoption risks, recurring questions, and opportunities to improve implementation. [ •Contribute to practical change management tools and templates that can be reused across workplace transformation initiatives. **2. Communications and Engagement** •Draft and edit communications materials, including email messages, presentations, briefing notes, talking points, newsletter content, FAQs, and success stories. •Support development of communication plans and stakeholder engagement strategies for workplace transformation and organizational change initiatives. •Assist in creating messaging tailored to different stakeholder groups and audiences. •Maintain communications calendars, outreach trackers, and inventories of communications products. •Help ensure communications are clear, consistent, practical, and aligned with organizational objectives. **3. Institutional Engagement, Survey, and Feedback Support** •Support analysis of institutional engagement surveys, pulse checks, stakeholder feedback, and other qualitative and quantitative inputs. •Identify trends, themes, pain points, and opportunities for improvement. •Assist in preparing summaries, dashboards, presentations, and action-tracking tools. **4. Knowledge Management and Change Enablement** •Organize and maintain repositories of communications products, project materials, stakeholder engagement outputs, and lessons learned. •Support management of SharePoint content and knowledge management resources. •Document best…