Water Service Technician

**Do you want a career that helps provide a meaningful service to the community? If so, the Public Utilities Department's Water Service Technician may be the right job for you! In this position, y** **ou'll play a vital role in ensuring the local community has in-field customer response while also ensuring they have utility meters that work appropriately and provide accurate data for a seamless billing process.** The Public Utilities Department's Water Service Technician is a full-time position with benefits and a preferred starting rate of $19.54 - $21.00 per hour (equivalent to $40,643 - $43,680 annually); however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy. *Candidates who meet the minimum qualifications for the* [*Water Service Technician* *Senior*](https://www.governmentjobs.com/careers/harrisonburg/classspecs/1012470?keywords=5617&pagetype=classSpecifications)*classification may be considered at that level.* As a Water Service Technician, you'll: - Perform customer service, investigations, inspections, preventive maintenance, and repair maintenance for Public Utilities work orders; - Locate and read meters; - Respond to work order assignments, resolve customer complaints, perform investigations to troubleshoot account management issues, and maintain records and files including documenting all field activities; - Assist with construction activities by providing investigation of availability and initialization of service; - Inspect plumbing and utilities for leaks, pressure issues, and cross-connections; - Perform preventive maintenance and testing of all meter types and registers. - As needed, be on-call for off-hours emergency response, participate in a rotating, non-working hours, stand-by program, and perform snow and ice removal. A detailed list of the ideal candidate's knowledge, skills, and abilities for this position is available in the [Water Service Technician](https://www.governmentjobs.com/careers/harrisonburg/classspecs/1012469?keywords=5616&pagetype=classSpecifications) class specification. - High school diploma or GED and minimal experience involving the operation and maintenance of water systems, or an equivalent combination of education and experience. - Valid driver's license. - [Click here to view the physical requirements of this position.](https://www.governmentjobs.com/careers/harrisonburg/classspecs/1012469?keywords=5616&pagetype=classSpecifications) The selected candidate for this position will be subject to the following screenings and must receive satisfactory results: - DMV record review; - Job-specific physical; and - Criminal background check. **To Apply:** In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 07/17/2026) ***The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave (including upfront sick leave) and 15.5 holidays.*** ***All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.*** ***The City of Harrisonburg is an Equal Opportunity Employer.***