Warehouse Technician - Coppell, TX

**Position Overview** The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. The Warehouse Technician will report to the Supervisor, Warehouse Operations or the Manager, Warehouse Operations. **Key Job Responsibilities** Inbound/Outbound Order Processing • Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues and/or other warehouses • Perform basic quality control (QC) procedures, presentation of equipment and inventory control Logistics and Transportation: • Prepare and process shipments to ship small parcel, LTL and via internal fleet • Ability to operate industrial powered forklifts including (i.e. Sit-down, reach, stock picker and powered pallet jack) Safety: • Perform daily checklists on forklifts and other equipment within the warehouse • Participate in safety team initiatives Warehouse Housekeeping: • Clean and maintain a safe work area • Maintain equipment as necessary Customer Service: • Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments • Maintain a working knowledge of equipment **Job Qualifications** • High School diploma/GED • 1 to 3 years’ experience in warehouse environment • Ability to lift over 50 lbs. independently • Ability to follow written and verbal instructions • Strong communication skills with other team members, site leadership team and internal and external customers • Organizational skills with an attention to detail and accuracy • Ability to multi-task while working in a fast paced environment • Basic computer skills with an emphasis on Microsoft Office • Experience using an RF based WMS system (preferred) • Experience operating industrial forklift equipment **Competencies** • Communicates Effectively • Decision Quality • Collaborates • Instills Trust • See the big picture • Drive Results • Do the right thing • Value People **Work Environment** Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. #INDWARE