Warehouse Manager

## Description ***Position Summary:*** The Warehouse Manager is responsible for leading daily warehouse operations, supervising warehouse team members, and ensuring the accurate receiving, storage, preparation, packing, shipping, and return-to-inventory of company and client assets. This role maintains the integrity of Switch and client asset records, oversees warehouse workflow and organization, and partners with internal teams to ensure assets are complete, properly documented, and ready for client projects, events, and shipments. The Warehouse Manager promotes a safe, organized, accountable, and service-oriented warehouse environment. ## Essential Responsibilities: - Lead, coach, and direct warehouse employees to ensure daily priorities, project deadlines, quality standards, and safety expectations are met. Provide clear direction and escalate performance, staffing, or operational concerns as needed. - Supervise day-to-day warehouse operations, managing company and client assets throughout the full warehouse lifecycle including inventory control, staging, asset preparation, packing, shipping, receiving, and warehouse organization. - Establish efficient inventory management practices based on asset utilization and efficient space utilization. - Maintain accurate, timely, and complete inventory records in asset management systems, including asset status, location, condition, ownership, availability, and disposition notes. - Conduct regular inventory audits, and location checks; research and resolve discrepancies in partnership with operations, project, and client teams. - Ensure outbound assets are pulled, packed, prepped, labeled, and documented completely and accurately according to project requirements, client expectations, shipping instructions, and internal quality standards. - Oversee proper loading and unloading of assets, materials, and freight to prevent damage, loss, or safety incidents. - Manage client storage agreements, ensuring client owned assets are maintained/destroyed as outlined in the agreement. Coordinates with Director, Corporate Services and/or Account Manager regarding agreement renewals. - Serves as a primary point of contact for warehouse-related questions and workflows. - Oversee the receiving and inspection of returning assets for damage, verify condition, quantities, and completeness before returning items to inventory. Escalates issues timely to project teams. - Identify missing components, wear, contamination, or repair needs; document findings and coordinate follow-up actions with appropriate internal teams. - Coordinate repair, cleaning, replacement, disposal, or quarantine of damaged, obsolete, incomplete, or client-directed assets. - Manages inbound and outbound shipments, including small parcel, LTL, truckload, courier, and project-specific transportation needs. - Operate warehouse equipment, including forklifts, pallet jacks, lifts, company vehicles, and other equipment, in accordance with training and safety requirements. - Maintain warehouse equipment, tools, shipping supplies, packing materials, and safety equipment needed for daily operations. - Maintain warehouse, racking, staging areas, aisles, and dock areas to support efficient workflows, asset protection, and inventory accuracy. - Promote and maintain a safe, clean, organized, and compliant warehouse environment in accordance with company standards, OSHA requirements, and applicable policies. - Maintain a positive, professional, and solutions-focused attitude in a fast-paced, deadline-driven environment in compliance with Switch standards, policies, and guidelines. - Performs other duties as assigned. ## Required Minimum Qualifications: - High School or GED equivalent or higher - 5 or more years of warehouse operations, inventory control, logistics, asset management, or related experience. - 1 or more years of experience leading teams or supervising employees. - Demonstrated experience managing physical assets, inventory records,…