Warehouse Customer Service Representative

**WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE** Text **DELIVER** to **88300** to apply or check out more jobs at ***www.workatGEODIS.com***! **GEODIS** specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power *A **Better Way to Deliver*** for the world's top brands and manufacturers. Fuel your career with **GEODIS** and discover endless growth opportunities.**** Look what you’ll get by joining the **GEODIS** team! - **Get Good Money** – Fair pay and some jobs come with bonus opportunities. - **Get the Right Job/Right Schedule** – Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.\* - **Get Paid Early** – Payday as early as you want. Access your earnings on demand. - **Get Free Healthcare** – Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.\* - **Get a Break** – Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.\* - **Stay Safe** – We pride ourselves on a safe, clean, and healthy work environment for everyone. - **Get a Voice** – We are always asking our teammates to tell us how to make their experience working at **GEODIS** even better. - **Get Promoted** – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. - **Get a Boost** – Our "**GEODIS** Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. - **Get Involved** – Volunteer in your community or donate to the "**GEODIS** Foundation" or "**GEODIS** Compassion Fund". - **Have FUN** – Work with fun, supportive people just like you! - **Find Your Place** – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. - **Find Your Future** – Whether you are interested in the opportunity to work seasonally or looking to launch your career, **GEODIS** is the place! *\*Eligibility varies based on location, job, employee type, or length of service.* **What you will be doing:** - Interacts with customers by phone, email, or in person and receives orders or changes in service. - Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. - Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability. - Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records. - Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary. - Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information. - Assures proper invoicing of accounts by verifying computer generated invoices. - Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. - Reports customer feedback to management, including any signs of customer dissatisfaction. - Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes - Performs paperwork associated with orders including the maintenance of customer files. - Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in th…