Volunteer Coordinator

JOB TITLE: Volunteer Coordinator Non-exempt REPORTS TO: Volunteer Manager SUPERVISES: None PAY RANGE: $20.00 - $24.00/Hour DOE BENEFITS: Medical, Dental, Vision, Life, & Simple IRA JOB SUMMARY: Responsible for supporting and strengthening The Food Depot’s robust volunteer program, including but not limited to leading volunteer projects, implementing risk management procedures and recruitment strategies, onboarding and scheduling volunteers, and assisting with additional administrative tasks deemed necessary. BACKGROUND: The Food Depot is a nonprofit organization that aims to make healthy food accessible to every person in every community in New Mexico. Through a network of more than 150 distribution sites, The Food Depot distributes healthy food to more than 43,000 people in a nine county region. More than 700 volunteers support the mission through food rescue and packing food for clients. PRINCIPAL RESPONSIBILITIES: Leads Volunteer Activities for The Food Depot (50%): - Assists with scheduling and coordinating large numbers of volunteers across multiple shifts/projects, including outside organizations and volunteer groups; - Supervises volunteers at on-and-off distribution site locations including, but not limited to TFD Pantries, Casita de Comida, and Food Mobiles; - Assists with supervising intermediate evening and weekend volunteer shifts; - Partners with operations to prepare volunteer workspaces by preparing equipment, organizing supplies, etc; - Provides clear and thorough instruction to volunteers and leads projects by example, working alongside volunteers as needed; - Supports volunteers by answering questions, providing supplies, proper training, etc.; - Fosters a culture of safety by prioritizing risk management; - Reports incidents, accidents and unsafe conditions to appropriate supervisor(s) and operations; - Assists operations with breaking down volunteer workspaces by cleaning, preparing equipment, organizing supplies, etc; - Adapts to changing logistics and problems as they arise, reaching out to leadership as needed; - Communicates needs, inventory, and issues with Operations, Volunteer Engagement, and/or the Leadership Teams, as necessary; Volunteer Recruitment and Court-Ordered Community Service (25%): - Assists with onboarding volunteers by providing prompt communications via phone and email, processing applications, and ensuring setup via volunteer database; - Maintains volunteer email account; - Assists with hosting scheduled orientations for onboarded volunteers; - Facilitates court-ordered community service program: fielding questions, screening and enrolling applicants, and signing off on court-ordered community service volunteers; - Communicates promptly with court-ordered community service personnel from application process to final approval by courts; - Creates a welcoming environment for volunteers excellent customer service and volunteer appreciation; - Assists with maintaining volunteer database (Better Impact) Supporting Volunteer Retention and Communications (15%): - Takes photos of scheduled volunteer groups at the conclusion of each group’s shift, including the impact of their volunteer time; - Takes frequent photographs of volunteers participating in a variety of activities across The Food Depot’s programs; - Maintains an accurate and timely folder of volunteer photographs in The Food Depot’s Shared Drive Photo Drop; - Supports collateral for the Volunteer Spotlight to ensure accurate stories and photos are available; - Supports the Engagement, when appropriate, to attend events that have a high volunteer recruitment possibility; Other: - Maintains positive relationships with volunteers, partners, donors, and the public; - Handles food according to safe food handling practices; - Assists in the maintenance and care of the facility and equipment; assists in the safety and sanitation of facilities and equipment through compliance with The Food Depot guidelines and any applicable local, state…