Volunteer at Washington Regional Medical Center

**Organization Overview, Mission, Vision and Values** Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education[. Washington Regional Medical System](https://www.wregional.com/) is a community-owned, locally governed, non-profit health care system located in [Northwest Arkansas](https://www.wregional.com/main/northwest-arkansas-links) in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the [#1 hospital in Arkansas](https://intranet.wregional.com/main/news/washington-regional-named-1-hospital-in-arkansas-f-1168) for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the [Washington Regional J.B. Hunt Transport Services Neuroscience Institute](https://www.wregional.com/neuroscience-institute/neuroscience-institute); [Washington Regional Walker Heart Institute](https://www.wregional.com/walker-heart-institute/walker-heart-institute); [Washington Regional Women and Infants Center](https://www.wregional.com/womens-health/womens-health); [Washington Regional Total Joint Center](https://www.wregional.com/total-joint-center/total-joint-center); and [Washington Regional Pat Walker Center for Seniors](https://www.wregional.com/senior-health/senior-health). **Position Summary** The position of a Washington Regional Medical Center Volunteer reports to the Volunteer Services Manager. This position is responsible for interacting with the organization’s internal and external community members in a supportive and positive manner. This position is responsible for upholding the Mission, Vision and Values of Washington Regional while serving in a variety of functions and performing various tasks throughout the Medical Center. **Essential Position Responsibilities** - Interact with internal and external community members in a positive and effective way. - Assist with wayfinding throughout the Medical Center - Assist with deliveries to patient rooms, as needed - Provide a positive and engaging customer service focused experience through a variety of communication methods, including answering phone calls, emailing, or intersecting guests in-person - Assist visitors in locating departments or patients, as needed **Qualifications** - **Education:** High school diploma or GED, preferred - **Licensure and Certifications:** N/A - **Experience & Skills:** Effective communication skills; ability to work in a variety of settings with a variety of personalities - **Work Environment**: This position will spend 80% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 20% of time sitting performing administrative tasks or creative activities.