Virtual Medical Receptionist (Eng &Span) - Out of Network Experience Required

We are seeking a **professional, bilingual (English/Spanish) Female Medical Receptionist** to join our growing healthcare team. The ideal candidate is an excellent communicator with a confident, patient-focused approach and a natural leadership presence. This role requires someone who is comfortable educating patients about **out-of-network benefits, copays, deductibles, and insurance coverage** while delivering exceptional customer service over the phone and through patient communications. Experience with **Prompt EMR** is highly preferred, but candidates with experience using other electronic medical record systems are also encouraged to apply. ### What We're Looking For The ideal candidate is someone who: - Communicates confidently with patients. - Has a positive and professional attitude. - Takes initiative and demonstrates leadership qualities. - Is organized, dependable, and detail-oriented. - Provides exceptional patient service while effectively handling insurance-related conversations. This position is ideal for someone who enjoys interacting with patients, thrives in a fast-paced medical office environment, and can confidently guide patients through insurance and scheduling processes. ### Required Qualifications - Female candidate. - Fluent English and Spanish (spoken and written). - Previous experience as a Medical Receptionist, Medical Administrative Assistant, or similar healthcare administrative role. - Strong knowledge of: - Insurance verification - Out-of-network benefits - Copays - Deductibles - Patient financial responsibility - Comfortable explaining insurance coverage and payment responsibilities to patients in a clear, confident, and compassionate manner. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Leadership-oriented personality with a proactive mindset. - Comfortable handling a high volume of patient calls. - Experience working with EMR systems. ### Preferred Qualifications - Experience using **Prompt EMR**. - Familiarity with prior authorizations. - Experience supporting private medical practices or specialty clinics. **Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM EST.**