VIP Account Manager

Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience. Perfect for those who aim to: Build and develop long-term relationships with VIP clients; Manage and grow a portfolio of high-value users; Deliver a personalised, high-touch client experience; Drive client engagement, retention, loyalty, and activity; Understand player behaviour and identify opportunities for growth; Work with client insights to improve the VIP experience; Collaborate with cross-functional teams in a dynamic iGaming environment; Contribute to business expansion and the development of new markets. Experience you’ll need to bring: 2 years of experience in Account Management, VIP Management, Customer Success, Retention, Sales, or similar roles; Experience in iGaming or understanding of client retention, lifecycle management, and VIP player behaviour; Ability to manage several VIP clients simultaneously, work with client activity data, and act on insights; Upper-Intermediate or higher English level and fluent Ukrainian. It's a perfect match if you have those personal features: Customer-centric mindset and ability to build trust with clients; Strong communication, negotiation, and relationship-building skills; Proactive, self-driven, and results-oriented approach; Strong sense of ownership and responsibility; Emotional intelligence, resilience, and ability to stay calm in non-standard situations; Flexibility and readiness to work in a dynamic environment, including occasional urgent client requests outside standard working hours. Apply, and let your growth journey begin.