VIP Account Manager - Beach Bum

# About Beach Bum Beach Bum is a dynamic and innovative gaming company that brings a fresh twist to classic games by introducing them to the world of casual online games. Beach Bum was created in 2015 by industry leaders out of a genuine passion for gaming and technology. In 2021, Beach Bum was acquired by hyper casual gaming leader Voodoo, opening the door to countless new opportunities and millions of players worldwide! # Role Overview **We're looking for a passionate VIP Account Manager to build strong relationships with our high-value players and help drive engagement and retention across our leading mobile games.** # Responsibilities - Manage the VIP account management domain in a fast growing, leading product - Evaluate and monitor VIP players KPI trends by initiating campaigns and promotions - Proactively initiate communication with these players over various channels based on personal relationships - Work collaboratively with multiple teams such as analysts, CRM, product and more - Manage and grow our social media community (Facebook, Instagram) - Support & engage our VIP players on a daily basis with all queries & complaints # Requirements - Fluent in English (additional languages a bonus) - Analytical and operational skills - Previous experience within an account management role or similar - advantage - PROACTIVE & “CAN DO” ATTITUDE - Exceptional communication & interpersonal skills - Full time position with willingness to be able on the weekends when necessary # Benefits - Cibus meal card with a monthly allowance of ILS 1,000 - Sick leave starting from the first day of employment - Half-day off on select holiday eves, in addition to statutory and contractual entitlements - An extra vacation day accrued for each year of employment - Company shuttle service from Tel Aviv, Ramat Gan, Givatayim, and Herzliya - Study fund (Keren Hishtalmut) starting from the first day of employment