Vice President, Technology Operations

Tebra only initiates contact with candidates via email from an official Tebra email address (@ tebra.com , @ patientpop.com , or @ kareo.com ) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging. About the Role We are looking for a seasoned technology operations leader with direct experience with data, data operations, hosting infrastructure, both public and private cloud, development operations as well as cyber-security; to work with a top-notch team in an exciting, innovative and dynamic environment. Your Area of Focus Lead adoption and usage of advanced AI technologies across the operations organization to improve overall internal efficiency, getting more done to accelerate product and business outcomes Stay on top of leading technology operational trends and AI advancements, identifying the best, creative solutions to incorporate to drive efficiency and greater throughput Provide leadership, vision and strategy driving automation, stability, and availability of our technology infrastructure leveraging cloud and on-premise technologies to support business agility and maximize efficiencies Drive innovation across security, data privacy, data and development operations and infrastructure Define the technology operations strategy and roadmap to support current and future business needs for scalability, growth capacity, and quality of service (performance, reliability, and business continuity) Define requirements for new technology implementations and clearly communicate them to key business stakeholders Partner with senior leaders across the business to realize measurable outcomes aligned with business expectations Drive the execution of security, data, infrastructure and technology operations initiatives and projects to achieve the expected scalability, performance, and availability targets Assess and communicate risks associated with technology-related investments and purchases Support business growth initiatives by aligning the technology operations vision with the business strategy Develop business case justifications and cost/benefit analyses for technology operations spending and initiatives Develop and implement the people, process and technologies, necessary for meeting current and future customer demands Define, maintain, and present metrics to the executive and leadership team on a regular basis such as overall security, data, and infrastructure health, any risk areas, productivity stats, and overall health of technology operations Define, measure, and improve technology standards across the organization to establish a technology-enabled competitive edge Provide reliable due diligence and technical assessments of potential acquisitions Your Professional Qualifications Bachelor's degree or higher in the field of computer science, information systems, or engineering 15 years of experience managing technology operations in the fields of development operations, data, infrastructure, and cybersecurity Extensive knowledge and direct experience with AI tools and methodologies on how to apply them to improve operational efficiency Strong technical background in an environment with a heterogeneous mix of on-premise, hosted, and cloud hardware and software Experience with leading operational technologies for deployment, maintenance, and monitoring of large scale SaaS platforms Experience with hosting operations and leading cloud migrations with AWS, Azure, and GCP Manage vendor relationships and negotiate contracts bringing the best solutions to Tebra while optimizing expense costs Strong executive communication skills with the ability to clearly communicate technical details and strategy to non-technical leadership Demonstrated success leading modernization and transformation initiatives across data and infrastructure environments S…