Vice President of Property Management

# **Vice President, Property Management** Our client is a growing commercial real estate owner and operator seeking an experienced Vice President of Property Management to lead and elevate its in-house property management platform. Reporting directly to the CEO and COO, this executive will oversee day-to-day property operations while building the infrastructure, processes, and leadership necessary to support the company's continued growth. This is a highly visible leadership role for someone who thrives in entrepreneurial environments and enjoys creating scalable systems, mentoring high-performing teams, and driving operational excellence. The ideal candidate combines strong commercial property management expertise with executive leadership capabilities and a strategic, business-minded approach. Retail commercial real estate experience is preferred, and advanced Yardi experience is required. ### What You'll Do ### **Executive Leadership & Strategy** - Partner with the CEO and COO to establish operational strategy and portfolio performance goals. - Lead and develop the company's property management function, creating scalable processes and operational standards. - Build a culture of accountability, collaboration, and continuous improvement across the organization. - Establish key performance indicators (KPIs), reporting standards, and operational best practices that support long-term growth. - Serve as a trusted advisor and member of the executive leadership team. ### **Property Management Leadership** - Oversee a portfolio of commercial assets, ensuring operational excellence, tenant satisfaction, and asset preservation. - Directly manage, mentor, and develop a team of Property Managers while fostering professional growth and accountability. - Ensure consistent execution of property operations, maintenance programs, capital projects, inspections, and risk management initiatives. - Drive tenant retention through exceptional customer service and proactive relationship management. ### **Financial & Operational Performance** - Oversee annual operating budgets, forecasts, capital expenditures, and operating expense management. - Review CAM reconciliations, tenant billings, rent collections, delinquencies, and financial performance across the portfolio. - Analyze operational and financial trends to identify opportunities for increased efficiency and asset performance. - Partner closely with accounting, leasing, ownership, and executive leadership to maximize portfolio value. ### **Lease Administration & Compliance** - Provide executive oversight of commercial lease administration, including amendments, renewals, assignments, estoppels, SNDAs, and related legal documentation. - Interpret lease provisions and ensure compliance while identifying operational, financial, and legal risks. - Maintain accurate lease abstracting and documentation within Yardi. - Collaborate with leasing teams, legal counsel, ownership, and tenants on lease-related matters. ### **Reporting & Process Improvement** - Develop executive-level reporting packages that provide meaningful insights into portfolio performance. - Establish standardized dashboards, operational metrics, delinquency reporting, tenant retention analytics, and financial reporting. - Design and implement policies, procedures, and workflows that improve consistency, efficiency, and organizational scalability. - Ensure integrity and accuracy of operational, financial, and property management data. ### **Relationship Management** - Build trusted relationships with tenants, investors, ownership groups, lenders, contractors, attorneys, and vendors. - Serve as the senior operational representative for ownership regarding portfolio performance. - Resolve complex tenant and operational issues with professionalism, sound judgment, and a solutions-oriented approach. ### What We're Looking For - Bachelor's degree required. - 10+ years of commercial property management experience, including team leaders…