Veterinary Technician

WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us! Job Summary The Veterinary Technician is a vital member of our veterinary team, pivotal in delivering exceptional veterinary care to animals. This position involves supporting veterinarians to ensure the highest standards of veterinary medicine, educating clients, and delivering compassionate patient care. Key Responsibilities Main Accountabilities: � Assist in the examination, treatment, and monitoring of animals under the supervision of a veterinarian. Administer medications, vaccines, and treatments as prescribed. Monitor vital signs, collect samples for laboratory analysis, and perform diagnostic tests � Prepare and analyze laboratory samples such as blood, urine, and feces. Operate and maintain laboratory equipment. Perform diagnostic tests, interpret results, and record findings accurately in patient records � Prepare surgical suites, instruments, and patients for surgery. Assist veterinarians during surgical procedures by providing appropriate equipment and medications, monitoring anesthesia, and providing post-operative care � Educate clients about Wellness Plans, animal care, nutrition, medication administration, and disease prevention � Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards � Ensure the proper maintenance and functioning of hospital equipment to support patient care � Assist in managing hospital supplies, including inventory tracking and restocking as necessary � Contribute to the day-to-day flow and efficiency of the hospital, collaborating with team members to optimize operations � Act as an advocate for the overall success and performance of the hospital � Perform select reception duties, such as triaging phone calls, scheduling appointments, and facilitating the intake and discharge of patients Customer Service Delivery: � Consistently provide professional, efficient, and exceptional service � Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients � Effectively adapt to individual clients and their needs � Effectively resolve customer complaints, as appropriate Other: � Adhere to OSHA standards and regulations as outlined in company policies � Ability to perform other job duties as assigned Required Skills and Knowledge Ability to: � Stay up-to-date with the latest advancements in veterinary medicine through ongoing professional development and continuing education to maintain certification and improve knowledge and skills � Work independently and exercise good judgment � Multi-task effectively � Complete work, maintaining a high level of accuracy while managing constant interruptions � Remain action-oriented and effectively set priorities � Work well in an extremely fast-paced work environment, remaining calm and resilient � Exhibit proactive initiative in addressing tasks and challenges as they arise � Learn new computer software systems (EMR, Scheduling, etc.) � Provide a high level of accountability Experience/Knowledge in: � Handling and restraining dogs, cats, and exotic animals � Providing basic animal care, such as feeding, bathing, grooming, and monitoring for signs of distress or illness. � Knowledge of and experience with common veterinary medical procedures, including surgery, dentistry, radiology, laboratory diagnostics, and anesthesia management � Familiarity with veterinary medical terminology and abbreviations used in patient records and communication � Understanding of vete…