Veterinary Receptionist

Receptionist North Oatland Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Salary: $18-$25 per hour dependent on experience and skills Schedule: Monday-Friday 8AM-5PM, Every other Saturday 9AM-3PM Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About North Oatland Animal Hospital North Oatlands Animal Hospital & Reproduction Center proudly serves Leesburg. We take pride in providing our patients with the best care, doing everything in our hands for the health and safety of your four-legged friends. We work to make sure your pet is the healthiest they can be, and to reciprocate the unconditional love they give to us. #CSR