Veterinary Receptionist - Kahului, HI

## Who we are **At Home Animal Hospital is Hiring a Veterinary Receptionist!** **Position Details** - **Role:** Veterinary Receptionist - **Status:** Full-time - **Salary:** Pay based on experience and qualifications - **Schedule:** Flexible 4-day work week, including one weekend shift Come to work in a place where you truly get to make a difference and change lives! At Home Animal Hospital is a busy, community-focused practice looking to add a full-time Veterinary Receptionist to our team. We’re seeking an outgoing, enthusiastic, and compassionate individual who loves animals and people alike — someone who greets every client (and pet!) with a warm smile and plenty of Aloha. If you thrive in a fast-paced environment, enjoy connecting with others, and want to be part of a fun, supportive team, we’d love to meet you! **Why Our Veterinary Receptionists Love At Home Animal Hospital** - 4-day work weeks with three full days off to rest, recharge, and live your best life outside of work. - A positive, team-oriented environment that feels like ohana — because we treat each other like family. - Beautiful island setting where you can share in the joy of caring for pets and their people. - A genuine work-life balance that honors your time and energy. - Mentorship, collaboration, and encouragement from a supportive leadership team. - Opportunities to grow within a respected, busy veterinary practice. - Leadership that listens and invests in your development **What Our Veterinary Receptionists Bring** - A genuine love for animals — and for the people who care for them. - Strong communication and interpersonal skills with a friendly, professional demeanor. - 1+ years of customer service experience (veterinary or medical preferred, but not required). - Excellent organizational skills and attention to detail in a busy, multitasking environment. - Comfort with computers, phones, and scheduling software. - The ability to lift up to 30 pounds regularly and assist with weighing pets. - A willingness to work one weekend day and contribute to a team that supports each other through every busy day. - A spirit of integrity, compassion, and collaboration — because that’s what makes our team shine! **What You’ll Do** - Be the welcoming face and voice of our hospital — greeting clients in person, on the phone, and via text. - Manage multiple phone lines and client communications efficiently and with empathy. - Schedule appointments, process payments, and maintain accurate client and patient records using our practice management software. - Collaborate closely with veterinarians and technicians to ensure smooth patient flow and excellent client experiences. - Provide clear and compassionate client education about our services, preventive care, and follow-up recommendations. - Handle retail transactions, assist with pet weight checks, and ensure the front desk and lobby stay welcoming and organized. - Support your teammates — we all pitch in where needed to keep things running smoothly. - Communicate with warmth, clarity, and confidence - Support teammates and welcome learning (yours and theirs) **The Extras You’ll Actually Feel** - Flexibility that supports real work–life balance - A clinic culture that celebrates your unique awesomeness - Mentoring, growth, and frequent “thanks” — plus coffee runs, ice-cream breaks, and lunch on us **Benefits You Can’t Beat** **Financial Benefits:** - A flexible approach to compensation that will reflect your skillset and future performance - 401(k) matching & Roth Retirement Savings Plan - Flexible Spending Account (30+ hours/wk) - 529 Savings Plan - Tuition Support Program (20+ hours/wk) - Referral bonus program **Wellness Benefits:** - Health Insurance, including medical, dental, and vision (20+ hours/wk) - Supplemental insurance, including accident, critical illness, hospital, short-term and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (30+ hours/wk) - Sick Time / Pai…