Used Car Manager

**Suntrup Ford Westport** is seeking an experienced, motivated, and results-driven **Used Car Sales Manager** to join our growing team. We are looking for a leader who is passionate about developing people, driving sales performance, and maintaining a high-quality used vehicle inventory. If you thrive in a fast-paced dealership environment and have a strong background in used vehicle operations and sales management, we'd like to hear from you. ## Responsibilities - Lead, coach, and motivate the used vehicle sales team to achieve monthly sales and profitability goals. - Manage the day-to-day operations of the used car department. - Work closely with the General Manager to maximize inventory turn and gross profit. - Oversee the used vehicle inventory process from acquisition through retail delivery. - Ensure vehicles move efficiently through reconditioning, detailing, merchandising, and front-line readiness. - Manage the detailing department and monitor vehicle appearance standards. - Coordinate inventory photography, online merchandising, and vehicle descriptions to ensure listings are accurate, attractive, and timely. - Monitor vehicle aging and develop strategies to maximize inventory performance. - Follow up on leads and ensure proper CRM processes are being followed. - Hold sales staff accountable for prospecting, follow-up, appointments, and customer satisfaction. - Maintain compliance with dealership policies and manufacturer standards. - Foster a positive, team-oriented culture focused on exceptional customer service. ## Preferred Qualifications - Previous automotive sales management experience required. - Strong leadership and team development skills. - Experience managing used vehicle inventory and merchandising. - Knowledge of inventory management, reconditioning, and dealership operations. - Experience with **DriveCentric CRM** is highly preferred. - Experience with the **Ford Experience** and Ford dealership operations is a plus. - Excellent communication, organizational, and problem-solving skills. - Ability to work in a fast-paced, performance-driven environment. - Valid driver's license with an acceptable driving record. ## What We Offer - Competitive salary plus performance-based bonuses. - Health, dental, and vision insurance. - 401(k) - Paid vacation and holidays. - Ongoing training and professional development. - Advancement opportunities within one of the St. Louis area's most respected automotive groups. - Supportive leadership and a team-focused culture. If you're ready to lead a high-performing used car department and make an immediate impact, apply today and become part of the Suntrup Ford Westport team.