Urgent Care Physician Assistant or Nurse Practitioner — Center Medical Director

**About Us** At **Carbon Health**, we are transforming healthcare by combining exceptional care, advanced technology, and a supportive culture to create the best experience for both patients and clinicians. Our mission is to make high-quality healthcare accessible to everyone. To achieve this, we’ve built a thriving national network of urgent care clinics and a collaborative culture that fosters innovation, compassion, and excellence. At Carbon Health, clinicians work together to redefine healthcare standards, ensuring that patients receive the best care possible. A key element of our innovation is **CarbyOS**, our proprietary electronic health record (EHR) system, built from the ground up with providers in mind. Designed to reduce administrative burden, CarbyOS empowers providers to focus on patient care while saving hours of work on documentation. AI tools like our hands-free note-writer are embedded throughout CarbyOS, making it one of the most advanced and user-friendly systems in healthcare. At **Carbon Health**, we’re committed to creating a workplace where clinicians feel supported, valued, and empowered to grow. A Center Medical Director is a strong healthcare operations leader and practicing clinician responsible for overseeing a Carbon Health clinic within their region. This role is ideal for someone who is intrinsically motivated, thrives on challenges, and is driven to rethink traditional care models while delivering an exceptional experience for both patients and team members. Acting with an owner’s mindset, the Center Medical Director leads clinic operations, drives financial performance, and supports patient retention and growth through a combination of effective leadership and high-quality clinical care. Key Capabilities - Collaborate: Shares information with others so there are no surprises; facilitates effective collaboration among clinic medical directors, clinic managers, and external partners - Drive Outcomes: Eliminates obstacles that affect organizational performance - Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions - Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring results - Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information - Develop Self & Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future job What You’ll Do Patient Care - Deliver up-to-date, evidence-based, and compassionate care to patients in clinic - Supervise clinical care performed by clinician team - Effectively communicate and operationalize Carbon Health’s mission, vision and values - Engage in special projects related to clinical quality improvement and innovation - Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care - In partnership with the Clinic Manager, set, communicate and maintain the highest quality of care and safety standards - Approximately 30 hours per week of direct patient care Financial Accountability - Demonstrate working knowledge of financial statements, clinic billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership - Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed) - Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate Experiential Outcomes - Inspirational leader who encourages their team to solve their own problems, empowers through…