Urban Outfitters Sales Associate - York, UK

## About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especially if you share our values: Progressive — we move with the mood Creative — we champion limitless minds Inclusive — we open our platforms to all communities Responsible — we work to reduce our impact on the environment Compassionate — we care for each other beyond the 9 to 5 Sound like you, why not join us? ## Location This position is located at 26-27 High Ousegate, York, , Y018RX United Kingdom ## Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy. ## What You'll Be Doing **People:** - Deliver a positive, friendly experience by engaging the customer through conversation and service - Enhance the VIBE by focusing on customers and not on projects during prime time selling hours - Provide a store experience that reflects the Company’s mystery shop standards - Contribute to the overall VIBE in the store by being positive, respectful and helpful to others - Uphold Company standards and act as a positive role model to peers **Teamwork & Communication:** - Work productively within the team and take initiative to work with others toward a common, collaborative goal - Assist in the training and development of peers - Communicate positively and effectively with peers - Actively participate in daily and department meetings **Operations:** - Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) - Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised - Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) - Exhibit awareness of loss prevention guidelines and comply with all inventory control measures - Always adhere to company health & safety regulations **Merchandising & Display:** - Uphold store merchandising and cleanliness standards - Ensure that merchandise is ticketed and the sales floor is well stocked - Support sales by assisting in merchandising and display projects - Exhibit a familiarity with current product and trend awareness ## What You'll Need - Previous experience in a retail environment – not a must. - An awareness of the Urban Outfitters brand and its appeal to the local market. - Strong communication skills. ## The Perks **Work Life Balance:** - ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement **Wellbeing:** - Employee Assistance program to support with mental, physical and financial health - Discount off external gym memberships - Private Medical Insurance for eligible employees **Employee Discounts:** - Up to 40% employee discount at all URBN Brands **Travel:** - Season ticket loan for eligible employees - Cycle to work scheme for eligible employees **Continued Development:** - We offer structured support within the business alongside continued learning and development #UrbanEU ## Equal Opportunity Statement URBN is an Equal Opportunities Employer commi…