University Enrolment Advisor, Mumbai

What This Role Is Choosing a university abroad is not a search. It is a series of decisions - about destination, about subject, about whether a family's investment in a degree from the UK or Australia makes sense against the alternatives. For the student navigating this from within a school system that may never have sent anyone to Bristol or Monash before, the process is opaque in ways that admissions offices don't fully appreciate. There are forms with requirements that aren't obvious. Timelines with consequences that aren't explained. Documents with standards that differ by institution, by programme, by intake. Most students don't fail the process because they're unqualified. They fail it because nobody translated it for them. Direct Apply is Cialfo's answer to that translation problem. Built into the platform used by over 2,000 partner schools globally, Direct Apply gives students a single, structured pathway to apply to educational programmes around the world - with Saige, Cialfo's AI layer, helping them identify the right options, and with the school counselor retained as the relationship that makes the decision meaningful. But Direct Apply is a product. And products don't enrol students. People do. This role sits at the intersection of platform and human guidance. You work directly with students at every key stage of their application journey - from first search through to offer acceptance and enrolment — in a way that makes the platform indispensable to them. You manage their queries. You introduce them to programmes that fit their profile. You coordinate with their counselors and guardians. You run the events that bring universities into their world and bring them into ours. And you lead a small team of advisors who do the same. The University Enrolment Advisor owns the student engagement layer that makes Direct Apply deliver on its promise — and builds the relationships with schools, counselors, and university representatives that make Cialfo the platform students and counselors choose to stay on. What Makes This Role Different Most advisory roles in international education are agency roles — incentivised to send students to whichever institution pays the highest commission, structurally disconnected from whether the placement was right. This role is the opposite. Your incentive is student outcome, and your infrastructure is a platform that 2,000+ schools have already chosen, with an AI layer trained on data those agencies don't have access to. You are not building a business from scratch. You are working within an established network and adding the human judgment that makes the platform convert. Cialfo already has the school relationships. Saige already narrows the shortlist. What the student needs at the critical moment — when they're uncertain about a programme, when a document hasn't arrived, when an offer comes with conditions they don't understand — is someone who knows the UK or ANZ admissions landscape deeply enough to translate it in real time. That person is you. The broader overseas education industry is contracting. Cialfo is growing. The platform has network effects no standalone counselor can match, and no standalone advisor can replicate the infrastructure you're working within here. Direct Apply is live, the school base is real, and the opportunity to build the student engagement function that makes this product category-defining is now. What You Own The student application journey Own the end-to-end engagement with students across every stage: search and shortlisting, application and documentation, offer acceptance, and final enrolment Guide students through programme identification, ensuring the match between their profile and a university's requirements is one they understand and can execute on Drive application completions by removing the blockers that cause students to stall — document gaps, unclear requirements, conditional offer terms — in real time Identify students who are under-activated on…