Unit Director, Regional Transport Team

The UCSF Benioff Children's Hospital Pediatric and Neonatal Medical Transport Program provides specialized critical care transport for neonates, infants, and children requiring advanced medical care. The program delivers 24/7 regional air and ground transport services throughout Northern California and beyond using dedicated East Bay and West Bay transport teams. Services include neonatal, pediatric, and specialty critical care transport utilizing ambulances, helicopters, and fixed-wing aircraft in collaboration with referring hospitals, EMS agencies, and transport vendors. The Unit Director provides strategic, operational, and administrative leadership for the UCSF Benioff Children's Hospital Pediatric and Neonatal Medical Transport Program, a regional critical care transport service operating across Oakland, San Francisco, Mission Bay, and referring hospitals throughout California. The position oversees a complex, multi-campus transport program comprised of geographically distinct East Bay and West Bay transport teams that provide continuous neonatal and pediatric critical care transport by ground ambulance, helicopter, and fixed-wing aircraft. The Unit Director is accountable for the strategic direction, operational performance, fiscal stewardship, quality outcomes, regulatory compliance, staffing, and program development for the regional transport program. The position provides leadership through subordinate supervisors and managers and directs an interdisciplinary workforce including Critical Care Transport Nurses, Respiratory Therapists, Nurse Coordinators, and support personnel. Working with a high degree of autonomy, the Unit Director establishes operational standards, develops policies and procedures, ensures regulatory readiness, manages complex vendor and contractual relationships, and collaborates with physicians, executive leadership, referral hospitals, EMS agencies, and aviation partners to support regional access, program growth, and organizational objectives. The Unit Director oversees transport operations twenty-four hours per day, seven days per week, ensuring operational readiness across multiple transport teams, vehicles, and campuses. ### Responsibilities | % **of time** | **Essential Function (Yes/No**) | **Key Responsibilities** ***(To be completed by Supervisor)*** | | --- | --- | --- | | 20 | YES | *Provides strategic leadership for a regional pediatric and neonatal transport program spanning multiple campuses, transport bases, and statewide referral networks. Establishes operational priorities, performance expectations, and long-term program strategy.* *Exercises broad independent judgment in directing regional transport operations involving multiple campuses, interdisciplinary clinical teams, statewide referral partners, aviation and ambulance vendors, regulatory agencies, and executive leadership. Decisions directly influence patient safety, organizational risk, financial stewardship, regulatory compliance, workforce deployment, and regional program performance.* | | 15 | YES | *Directs 24/7 operations for geographically separate East Bay and West Bay transport teams, ensuring operational readiness, standardized clinical practice, staffing coverage, patient flow, and deployment of transport resources.* | | 10 | YES | *Provides leadership through subordinate supervisors and managers for an interdisciplinary workforce including Critical Care Transport Nurses, Respiratory Therapists, Nurse Coordinators, and support personnel.* | | 10 | YES | *Develops and administers operating and capital budgets. Monitors financial performance, productivity, transport utilization, and resource allocation across multiple operational sites.* | | 10 | YES | *Leads regulatory compliance activities including state, federal, CMS, Joint Commission, CAMTS, and other accreditation requirements. Oversees monthly, quarterly, and annual regulatory reporting and operational readiness.* | | 10 | YES | *Develops regional operation…