Underwriting Assistant - Public Entity

**Who We Are** For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family. **About the Position** Glatfelter Insurance Group is seeking an **Underwriting Assistant** for our Public Entity Department who will assist underwriters by performing technical aspects of the underwriting process, including, but not limited to, policy rating, processing, and policy issuance, and communicating with agents. This position is required to be onsite at our Leader Heights, York, PA office. **Key Responsibilities** - Processes and issues all transactions related to quotes and quote proposals, new business, endorsements, renewals, and cancellations. - Performs quality checks on policies, endorsements, and billing information. - Responsible for producer and/or account relationship building in his/or her assigned region. - Prepares New Business and Renewal Quotes as authorized by the Underwriter. - Solicits renewal applications and requests additional information if needed. - Follows and meets Glatfelter Underwriting service standards. - Meets all file documentation standards and passes all audits (both internal and external). - Refers all accounts exceeding designated authority level to higher level for approval. - Updates customer records in processing system. - Processes BOR change requests from Underwriter. - Invoices polices and endorsements. - Refers coverage inquires to Underwriters to respond. - Selects the proper coverage forms and endorsements for all lines of business, referring to the Underwriter if needed. - Generates specimen policies when requested. - Maintains OnBase files consistent with standard file procedures. - Maintains diary system on outstanding items. - Performs other duties as required by management. **What We’re Looking For** - Graduation from high school with appropriate course work in English and Math leading to proficiency in verbal and written communications skills. - Minimum one (1) year property-casualty agency or company experience preferred. - Proficient technical knowledge in using software systems required in the performance of their position including OnBase, PD Insurity, and Microsoft Office applications. - Ability to speak and write in a grammatically correct manner to effectively communicate with a wide variety of individuals both internally and externally. - Excellent verbal, and telephone skills. - Ability to process a heavy volume of detailed work requiring considerable concentration using various software systems. - Ability to cope with stressful situations. - Mathematical ability required to perform rating functions including manual rating of accounts. - Analytical ability required to identify and resolve problems and make decisions within specified scope of authority. - Ability to organize and effectively prioritize work to maintain consistent quality and quantity of work. **Why Choose Glatfelter?** Glatfelter is honored to have been named a Best Place to Wo…