Triage RN

**Position Overview** The **Triage Nurse** at Fourth Street Clinic promotes and restores patient health by collaborating with physicians and a multidisciplinary team in the primary care setting. This role provides both physical and psychological support to patients while managing patient flow through the clinic via triage. Triage Nurses play a critical role in assessing, prioritizing, and coordinating care for patients seeking same-day services, ensuring high-quality care for all. This is a **full-time, 40-hour per week position**, with occasional fluctuations in daily hours as needed. Triage Nurses may perform all nursing responsibilities when covering the clinic and are expected to complete additional duties as assigned. * * * ## **Principal Responsibilities** **Patient Care & Triage** - Quickly and efficiently triage all patients seeking same-day services. - Organize and manage provider schedules based on medical and behavioral health acuity. - Maintain sensitivity and cultural competence when working with unsheltered and diverse populations. - Answer the triage phone during clinic hours to coordinate with hospitals and community partners. - Develop individualized patient education plans, including learning objectives and teaching methods. - Evaluate the effectiveness of chronic disease management plans with patients and providers. - Participate in quality improvement initiatives to improve patient outcomes. - Ensure accurate and timely documentation of patient care in the electronic health record. - Report safety concerns to supervisors immediately. **Administrative Duties** - Maintain general office skills, including phone etiquette, computer proficiency, and filing. - Assist with special projects, including preventative health programs and UDS (Universal Data Set) initiatives (mammograms, FIT testing, Pap clinics). - Support clinic quality improvement initiatives in collaboration with staff. - Implement new processes and administrative projects as assigned by the Nursing Director. - Ensure smooth daily clinic operations and timely resolution of needs. - Communicate departmental activities, changes in policies or procedures, and other relevant information to staff and committees. - Complete incident reports as outlined by clinic policy. **Leadership & Teamwork** - Demonstrate interpersonal skills to support teamwork and a positive clinic environment. - Communicate effectively with staff, providers, volunteers, patients, and community organizations. - Address minor problems proactively, escalating as appropriate. - Model honesty, fairness, and consistency in all interactions. - Support team members, mentor peers, and accept feedback constructively. - Maintain understanding of clinic policies and procedures to enhance staff productivity and satisfaction. **Licensure & Compliance** - Maintain an active **Registered Nurse license in the State of Utah**. - Work within the scope of nursing licensure and seek consultation from providers as needed. - Facilitate RN visits across all FSC sites as required.