TRIAGE ADMINISTRATIVE ASSISTANT 3

| DEPARTMENT OF ECONOMIC SECURITY *Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.* | | --- | ### **TRIAGE ADMINISTRATIVE ASSISTANT 3** | Job Location: | | --- | #### Division of Developmental Disabilities (DDD) 4000 North Central Avenue, Phoenix, Arizona 85012 | Posting Details: | | --- | #### Salary: $36,000.00 - $40,100.00 #### Grade: 17 #### Closing Date: July 24, 2026 | Job Summary: | | --- | Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit [des.az.gov](https://des.az.gov/); or click on the link [here](https://www.youtube.com/watch?v=Nik5MiXqOV8) to view ‘Our DES’ video. Come join the DES Team! The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Triage Administrative Assistant 3. This position provides high-level administrative support services to management. This position coordinates/organizes with AHCCCS, QA Manager, QM Administrator, Medical Director, QA Specialist, District ALTCS/QA Staff the completion of Quality of Care Concerns received from AHCCCS. This position is also responsible for assisting the Medical Director with Mortality review. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor. | Job Duties: | | --- | Essential Duties and Responsibilities include but are not limited to: - Database development, maintenance, extracting information and putting in into graphic display to hand off to administration for analysis. Current databases include: Care Concerns, Emergency 24-hour phone calls, HCBS Audits, Credentialing, Mortality, Contract Actions, AHCCCS Self Reports. - Coordinates with AHCCCS and staff for the completion of QOC Concerns received from AHCCCS, forwards for approval to QA Manager/Administrator and final approval from Medical Director. - Maintains tracking calendar with due dates, establishes electronic files audits files for completion. - Follows-up on missing docs and any inquires from AHCCCS. - Mortality review activities which includes obtaining critical information, organizing file for Medical Director Review, complete follow-up requests, maintain database, archiving, and assisting with pulling the mortality data to allow the medical Director to write the Annual Mortality review Report for the Assistant Director. - Payroll, track completion of mandatory trainings by QA staff, answer phones, ensure office equipment is operational and if not arrange for replacement or repairs. - Coordinates all office activities and works with the LOC's re: fire drills, moves, etc. - Organize Bi-monthly group home seminar for public, includes arranging training room, taking registration, sending training materials to participants, confirming trainers, revising training materials as needed. - Coordinates meetings with internal and external people, writes minutes, completes agendas, set up co…