Treasury Management Assistant I or II

## Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. **Hiring Pay Ranges:** $20.20 - $30.07 per hour (Includes $1.00 per hour Cost of Living Adjustment) - Treasury Management Assistant I - $20.20 - $27.43 per hour - Treasury Management Assistant II - $22.13 - $30.07 per hour - This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program. - The hiring pay range for this position is commensurate with the level of relevant experience and education. **Health & Wellness Benefits (Subject to Eligibility Requirements)** - Minimum 4 Weeks of Paid Time Off (PTO) - 11 Paid Holidays - Medical, Dental, and Vision Insurance - Health Savings (HSA), Flexible Savings (FSA), and dependent care spending accounts - Company provided Life, AD&D, and Disability Insurance with Supplementation options - 401(k) plan with discretionary company match and profit sharing - Discretionary annual bonus and employee referral incentives - Employee Assistance Program (EAP) - Tuition Reimbursement Program - Spanish Communication Assistant Program Incentive **Summary** - Responsible for supporting and developing Treasury Management customers to include the following: opens accounts, sells/cross-sells Treasury Management products/services along with other bank products/services, and resolves complex customer service issues. Supports the sales and service goals for the assigned region. Proactively seeks new customers through referrals and prospecting. In addition, a Treasury Management Assistant may assist in the following: general customer service; supporting the Treasury Management Department by preparing documents for new accounts or making changes to existing Treasury Management agreements and updating the various departments (EBU, Lockbox, Positive Pay, eDeposit) accordingly. Maintains a thorough understanding of Treasury Management products. Some on-site customer interaction and product implementation may also be required. **Essential Duties and Responsibilities** - Produces agreements or other documentation necessary for all Treasury Management Products/Services and updates the various departments (EBU, Lockbox, Positive Pay, eDeposit) accordingly. - Performs necessary computer system maintenance and set up for new accounts and changes to existing accounts. - Responds to customer inquiries and requests including, but not limited to, telephone transfers, wire transfers, Cashier's checks, ordering bank product/supplies, stop payments, closing accounts, account maintenance, and providing interim statements. - Provides administrative support for Treasury Management Officers/Manager. - Services large, complex depository relationships. Assists customers with general questions regarding all facets of Treasury Management products and services including positive pay, e-deposit, lockbox, repurchase accounts, and account analysis. - Responsible for relationship management and business development through cross-selling of Treasury Management products and services. - Captures and ensures proper set-up of Treasury Management product revenue. - Maintains a thorough understanding of Treasury Management products. - Identifies cross-selling and referral opportunities to broaden customer banking relationships. - Identifies, mitigates, and prevents fraud risk. - Supports the sales and service goals for the as…