TRANSACTION PRIVILEGE TAX AUDITOR 2

| DEPARTMENT OF REVENUE Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. | | --- | ### **TRANSACTION PRIVILEGE TAX AUDITOR 2** | Job Location: | | --- | #### Education and Compliance Division #### 1600 W Monroe St. #### Phoenix, AZ 85007 | Posting Details: | | --- | #### Salary: $40,000 #### Grade: 19 #### Closing Date: | Job Summary: | | --- | The Transaction Privilege Tax (TPT) Auditor 2 is responsible for reviewing small to medium refund claims for validity and making a written determination to either approve or deny the refund request. They are responsible for interpreting findings based on their research of the Arizona Revised Statutes and Administrative Code, and reviewing the work of coworkers to ensure that the amounts to be adjusted in the tax system are accurate. Additionally, they will create the refunds in the tax system and ensure that all information is accurate and will respond to taxpayer inquiries received in the refund email box. This position may be available for remote work within Arizona (# days per week in the office/hoteling). | Job Duties: | | --- | Essential Duties and Responsibilities include but are not limited to: **Tax Refund and Audit Reviews** - Conducts small to medium audit and refund reviews involving the accurate calculation and application of tax laws, rules and regulations, policies, and procedures of the department in a consistent manner to all taxpayers - Accurate and timely examinations of audits based on information requested through correspondence with taxpayers and/or changes in calculations resulting from information provided regarding the audit - Inspects and examines returns, makes determinations, and recommends return of audits - Elicits clarifying information, accepts evidence, evaluates both testimony in a written decision, and prepares case files if/as necessary - Fully documents audits to support the department's position and maintain the audit file in an orderly manner Prepares work papers, audit reports, and weekly reports - Perform maintenance in the tax system to create credits for issued refunds, as well as remove credits for refunds not to be issued - Create, assign, and process state and city refund files **Research & Analysis** - Review, research, and respond to taxpayer and city refund inquiries and emails - Review, research, and complete audit billings - Create and maintain monthly production charts and conduct research on behalf of senior team members and management - Educates taxpayers in tax law, rules and regulations and ensures taxpayer compliance through the audit process. **Agency/Department Compliance & Continuous Improvement** - Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities - Actively contributes to team and individual effectiveness through the following - Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated - Completes all required training in a timely manner. - Participates in assigned work teams as appropriate. - Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned. | Knowledge, Skills & Abilities (KSAs): | | --- | **Knowledge** - Basic knowledge of transaction privilege and use tax laws, policies, and procedures - Basic knowledge of applicable state, city, and town tax codes **Skill** - Skill in utilizing Artificial Intelligence SystemsStrong communications skills, to include verbal, written, and active listening - Strong mathematical computation skills such as addition, subtraction, multiplication, division, percentage, and averages - Effective organization and time management skills Strong interpersonal skills and demeanor - Proficient in the use of a PC/lapt…