Training and Development Specialist

**What you will do?** As the **Training & Development Specialist** you will be providing training & development as well as internal & external customer support to the organization. This position will provide training for staff on a wide variety of topics in a classroom setting, virtually, and/or “in-program”. Specific responsibilities include: **Training & Coaching** - Provides in-person training of company curriculum to employees in an engaging manner that promotes learning. - Works directly in programs/units modeling, coaching, and mentoring staff in the implementation of skills learned in the classroom environment. - Continuously evaluates and improves the quality and effectiveness of training. - Assesses enterprise training needs & develops appropriate training resources. - Provides technical assistance to programs in the development/implementation of training activities. - Gathers & analyzes agency training documentation, including regulatory compliance. - Utilizes and updates the agency Learning Management System (LMS). **Regulatory & Accreditation Management** - Manages and maintains employee training files. - Demonstrates knowledge & understanding of regulatory requirements and accreditation standards governing the agency. - Establishes and maintains quality improvement initiatives to assure regulatory compliance and accreditation standards. - Identifies and proactively resolves issues/barriers to compliance & standards achievement. - Provides proactive support & technical direction to agency personnel to support best practice service delivery. **Why work here?** We are more than a team, we are family! Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve. As a valued team member, you are eligible for: - Medical, dental & vision insurance - 401k Retirement plan - Growth & Advancement opportunities - Competitive Wages - Excellent paid leave time package - 7 paid holidays - Business casual work environment - Educational discounts - Fitness Center Discounts **What you need:** You will need a Bachelors in social work, education or a related field with group facilitation/training experience **OR** an AA and 3 years’ experience in the field with group facilitation/training experience **OR** 6 years experience in the field with group facilitation/training experience. Previous supervisory experience and an Iowa Teaching License and/or BD/LD Strat II preferred but, not required. Additional requirements include: - Demonstrated ability to work as part of a team - Effective leadership experiences and skills - Self-motivated and goal-oriented/driven - Strong communication skills – including oral, written and presentation skills - Detail-oriented, including accuracy and neatness and professional documentation - Strong reading and comprehension skills and ability to follow written directions - Demonstrated competency with the computer and technology skills such as typing, email, website navigation and media - Maintains a flexible schedule - Ability to stand for long periods of time - Ability to learn and instruct physical safety restraint techniques and implement as needed