Tenant Services Coordinator

As the Tenant Services Coordinator, your role will be to elevate the tenant experience to maintain and increase occupancy. You will support the team in executing deliverables and customer service to our tenants and clients. Essential Duties and Responsibilities Assist the teams with various administrative tasks, including answering phones, communicating with tenants, maintaining paper and electronic files, and maintaining insurance certificates. Manage the work order system, including follow-up on specific work orders as necessary, and assist in the practice of emergency procedures including fire drill preparations and execution. Process and code invoices; assist with preparation of tenant work orders for monthly tenant billbacks and supplemental readings. Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Coordinate tenant move-in/move-out documentation, manage signed moving policies, and review COIs for accuracy. Maintain updated tenant contact lists, update engineer on-call binder, and support tenant events and conference center reservations. Contribute to process improvement initiatives, including creating efficiencies in tenant outreach programs. Perform other duties and responsibilities as assigned. Qualifications High School Diploma/GED or equivalent experience; up to 2 years of job-related experience required. Bachelor's Degree preferred. Working knowledge of Microsoft Office Suite. Basic math skills with ability to calculate percentages, discounts, and markups. Strong organizational skills with an inquisitive mentality. Communication skills sufficient to exchange straightforward information with tenants, vendors, and team members. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Physical Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Participates in monthly building walks and tenant visits. Infrequent travel required. This position is 100% in-office . The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. #ZIP Pay Range $20 — $26 USD Why Lincoln? At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs, mentorship, exciting work, fast-paced assignments, and an environment of constant learning and dedication to results. Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off. About Lincoln Property Company Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, sports and entertainment, and mixed-use properties, throughout the United States, the United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 720 million square feet of commercial space. For more information, visit: www.lpc.com . Benefits: Lincoln Property Company offers eligible employees a comprehensive benefits package that may include: Medical insurance Dental insurance Vision insurance Company-Paid Life insurance Company-Paid Long Term Disability Accidental Death & Dismemberment (AD&D) coverage 401(k) retirement savings plan, Traditional and Roth, with app…