Tenant Rep Contract Manager

## Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies. What we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. - Managing 56 public buildings. - Acquiring, selling, and leasing City property. - Purchasing over $1 billion in goods and services for City agencies. - Overseeing the greenest municipal vehicle fleet in the country. - Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do. DCAS Real Estate Services (RES) is the real estate arm of the City of New York. They are responsible for the acquisition, disposition and reallocation of the City’s real property. DCAS oversees the City’s commercial rental and surplus real estate portfolio, and in addition, negotiates and administers City leases of private property for City agency use. This includes overseeing the design and build-out of leased office space, as well as the strategic management of the City’s office portfolio, which includes both leased and owned offices. Responsibilities RES seeks a Tenant Rep Contract Manager to monitor and ensure Tenant Reps. Performance under respective contracts. Additional responsibilities will include but are not limited to: -Obtain from Tenant Reps and monitor adequate supporting documentation (licenses, accreditations, etc.) as it relates to qualifications of Tenant Reps’ staff assigned to DCAS portfolio and any changes to their Prime Project Teams - Monitor and ensure the performance of all Tenant Reps’ obligations under respective contracts, provide contract enforcement if necessary - Ensure quality control over Tenant Reps project folders at the end of each leasing project - Manage relationships between Tenant Reps and DCAS, ensure effective communication between Tenant Reps and DCAS Leasing & Acquisitions, Design and Project Management (D&PM) unit and client agencies Facilities’ staff - Collaborate with RES Conflict of Interest Officer and DCAS Office of General Counsel on resolving conflict of interest and dual agency situations - Provide periodic evaluations for Tenant Reps performance under the contract, including development and monitoring of Tenant Reps’ Key Performance Indicators. - Assign/withdraw projects to/from Tenant Reps as per internal protocols. - Collect Tenant Reps’ commission agreements, compare negotiated terms to appraisal reports, and issue incentive commission eligibility letters to Tenant Reps - Work with DCAS Audit unit to ensure that required incentive commission credits are applied to leases negotiated by Tenant Reps. - Analyze existing Tenant Reps’ protocols, make recommendations to senior staff on process changes, implement new procedures as necessary - Participate in DCAS and RES related special projects and assignments as needed, bringing organizational and interpersonal skills to facilitate successful project completion. To Apply: Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID #783734. No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted. Permanent employees in the title and comparable titles and those tha…