Temporary Member Service Representative - Binghamton, NY

**WHO WE ARE**We're in the business of people helping people, and you can help us make an impact on our members’ lives and in your community. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be. Work with us – and be part of something bigger than banking. **ABOUT THE POSITION** **Position Overview:** Visions Federal Credit Union is looking for Temporary Member Service Representatives to join our branch team in Binghamton, NY. In this frontline role, you’ll help create a positive member experience by assisting with everyday transactions, providing friendly and professional service, and supporting members with accuracy, care, and attention to detail. **Position Type:** Temporary, full-time, 40 hours per week. Regular shifts include Monday through Friday, 8:30 a.m. to 5:30 p.m., with rotating Saturday shifts from 8:30 a.m. to 12:30 p.m. **Compensation:** $17.30 per hour **Location:** On-site at our Binghamton East Branch located at 495 Court St., Binghamton, NY. **What You’ll Do:** - Deliver friendly, professional service while assisting members with routine transactions and account-related needs. - Process transactions accurately and efficiently while maintaining confidentiality and following established procedures. - Create a welcoming, member-centered experience that reflects Visions’ commitment to service. - Communicate clearly, answer questions, and help connect members with appropriate resources or support. - Maintain attention to detail while balancing service, accuracy, and efficiency in a fast-paced branch environment. **WHAT WE'RE LOOKING FOR** - High school diploma or equivalent experience. - Previous teller, cash handling, customer service, or member service experience is a plus. - Comfort using Microsoft Office programs and standard office equipment. - Strong communication, interpersonal, and service skills. - Ability to stay organized, manage time effectively, and adapt to changing priorities. - Attention to detail and the ability to perform basic math functions. - Commitment to following credit union policies, procedures, and applicable state and federal requirements. *At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration-related support for this position.* **MISSION AND VALUES** **Our mission is to MAKE VISIONS MATTER.** - **To our members**, we will provide value and relevance. - **To our employees**, we will be a premier organization and provide opportunities for career advancement. - **To our community**, we will be a leader and provide a positive impact. https://visionsfcu.org/sites/default/files/2026-05/Visions%20Values%20Banner.png At Visions, we’re an organization with **Integrity** that builds **Community**, provides exceptional **Service** to all, and continually strives to earn your **Trust**. **We make Visions matter. You can, too. #ClaimYourSeat** **LEARN MORE** **Click a link to learn about:** - [Visions FCU](https://www.visionsfcu.org/aboutus) - [Employee culture](https://visionsfcu.org/culture) - [Community giveback](https://visionsfcu.org/cares) If you have any questions, please contact the Talent Team directly at **800.242.2120, ext. 10501** or by emailing us at [**TalentTeam@visionsfcu.org**](mailto:TalentTeam@visionsfcu.org).