Temporary Front Desk Support

**Position Title:** Front Desk Support Staff (Temporary – 8–12 Weeks) **Location:** Hilton Head, SC **Schedule:** Monday – Friday | 8:30 AM – 5:00 PM **Position Summary:** Seeking a professional and highly organized Front Desk Support Staff member for a short-term 8–12 week assignment. This role is essential to daily clinic operations, supporting providers, patients, scheduling, and financial processes. * * * ### Responsibilities: **Scheduling & Administrative Support** - Centralize scheduling for psychiatrists, nurse practitioners, clinicians, and service staff - Make reminder, cancellation, and rescheduling calls - Complete and process patient intakes - Answer and route incoming calls - Manage mail, faxes, and client correspondence - Provide clerical support including reports and scheduling - Ensure annual EMR documentation and electronic signatures are completed **Financial Responsibilities** - Conduct annual client financial reviews - Route accounts receivable and maintain daily cash logs - Update CIS and complete ticket corrections - Maintain financial ledgers and post payments - Collect payments and complete daily deposits - Review balances with patients and encourage payment - Update insurance and payment information at each visit and annually **Clinic & Telehealth Support** - Communicate with telehealth staff and coordinate services - Gather and relay required patient information to providers - Cross-train and provide coverage for administrative staff as needed - Maintain office equipment, inventory, and professional lobby presentation * * * ### Minimum Requirements: - High school diploma with two (2) years of clerical experience; OR - Associate degree in related field; OR - Three (3) years of clerical experience - **Spanish-speaking ability strongly desired** - Experience in a healthcare or behavioral health setting preferred