Teller (Part Time)

**TITLE:** FINANCIAL SERVICE SPECIALIST I (TELLER): PART-TIME **DEPARTMENT:** BRADSHAW BRANCH **REPORTS TO:** ASSISTANT BRANCH MANAGER **PAY SCALE:** $19.50 - $22.00 PER HOUR Sacramento Credit Union is seeking candidates who enjoy being of service to customers, possess excellent communication skills and have the ability to cross-sell products and services for our **Part-Time** **Financial Service Specialist I (Teller) position** at our **Bradshaw branch.** Individuals who derive satisfaction and accomplishment from assisting others would be successful in our environment. All Tellers have a fixed schedule so it’s perfect for individuals wanting a work/life balance. The 20-hour schedule is as follows: **Monday:** OFF **Tuesday:** 9: 00 am - 5:00 pm **Wednesday:** 11:00 am - 4:00 pm (Rotating Saturday's) **Thursday:** OFF **Friday:** 9:30 am - 6:30 pm **Saturday:** 9:30 am - 2:30 pm (Rotating Wednesday) **RESPONSIBILITIES INCLUDE:** - Greet and welcome members to the credit union in a courteous, professional, and timely manner. - \*Processes member transactions such as deposits, withdrawals, cash checks, transfers, loan payments, issue cashier’s checks, and other transactions. - Issues new ATM/VISA check cards for members and assists with PIN updates. - \*Assists with daily operational tasks such as opening and closing duties and working in dual control. - \*Informs, educates and cross sells current products and services to members and refers members to designated staff for assistance. - \*Achieves referral goals as directed by Assistant Branch Manager or Branch Manager. - \*Examine share draft/checks for proper endorsement and placing the proper holds. - \*Sets up periodic payments and assists members with completion of payroll deduction and direct deposit. - \*Balances ATM and processes night-drop deposit transactions. - \*Balance cash drawer at end of shift and compare total amount to the CORE. Research and resolve discrepancies. Report any discrepancies to management, as necessary. - \*Assist in loading cash into TCRs and posts replenishments. - \*Processes stop payments, wire request, affidavit of unauthorized use of VISA debit and credit cards, updates member status, changes to name, address, and other pertinent information. - \*Open and close sub shares on accounts. Processes account closure requests, attempts to prevent account closure, if possible. - \*Completes daily duties such as check scanning, closing out cash advance terminal. Scans all necessary documentation. - \*Enroll members in online and mobile banking. - \*Identifies and reports fraudulent activity to management in accordance with current procedures to prevent potential loss to the credit union. - \*Maintain knowledge of all credit union products and services that are handled or promoted by FSSs. - \*Maintain knowledge and adhere to all SCU’s policies and procedures, rules, and regulations for the FSS area, including robbery, Bank Secrecy Act and Money Laundering policies and procedures. - Assist at other branches, as needed. - Participates in community and business development events to increase brand awareness and drive new business. - \*Maintains effective communication and working relationships with all members and co-workers. - Adheres to SCU’s Dress Guidelines. - Maintains good attendance record. - Performs other related duties as assigned. **MINIMUM QUALIFICATIONS:** - High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position. - Demonstrated ability to improve our members’ financial well-being via timely and relevant cross-sells. - Ability to perform accurate math calculations and maintain records. - Ability to perform accurate cash transactions. - Ability to accurately use keyboard at speed required for successful job performance. - Ability to communicate effectively and maintain effective working relationships. - Demonstrated member service skills. - Maintains good attendance record.…