Teller II (26-80)

Teller II Location: Crane, TX - Act as the pleasant front-response associate to all entering bank clients, greeting via lobby or phone in a positive, professional manner. - Cash handling with clients, including disbursements & deposits, and recording and proofing such transactions in accordance with well-defined routine Bank policies/procedures. - Accurately conduct all credit and debit transactions, including receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing. - Verify cash drawer, balance, and prepare daily work forms. - Issue traveler’s checks, money orders, savings bonds, and official bank checks. - Keep proper cash supply on hand and prepare daily proof records while maintaining an acceptable difference record. - Assist Banking Center Manager in maintaining accurate audit records as required by Banking Center Monthly Checklist and Semi-Annual Review. - Refer clients to appropriate banking associates for any product information requests or problem resolution. - Cross-trained to open new accounts and/or assist a personal banker with related duties. - Perform client service transactions, including: address changes, performing stop payments, taking check orders, giving account balances, accepting loan payments, and maintaining client records. - May assist in opening/closing procedures and night deposits/ATM transactions. - Works with other associates to ensure proper lobby management and security policies (including alarm functions, cash control, etc.). Key Qualifications: - Polite, courteous, and respectful to all customers. - Use established procedures and guidelines under direct supervision. - Resolve basic client questions & problems. Consult or refer more complex issues to superiors. - Ability to learn the Bank’s line of products and services, relying on that knowledge to assist other associates and clients with questions - Limited decision-making – ability to follow instructions routinely and accurately. - Knowledgeable in financial institution operating policies and procedures, and banking regulations, state and federal. Position requirements: - High school degree or equivalent (GED). - 1+ years of previous Teller experience. Two or more years of heavy cashiering experience may be substituted for Teller experience. - Knowledge of bank products, services, policies, and procedures. - Proficiency with personal computers and other business equipment. - Knowledgeable in financial institution operating policies and procedures, and banking regulations, state and federal. Job Duties Percentage - 75% Teller Responsibilities - 25% Personal Banker Back Up