Teller I

Internal Deadline: 7/23/2026 At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home. RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel. What we’re looking for: Someone who will provide excellent customer service while accurately and efficiently processing financial transactions in accordance with bank policies, procedures, and regulatory requirements. Someone to support RCB Bank’s customer service standards across a multi-branch network by promoting products and services that enhance the customer’s banking experience. Someone to help safeguard Bank assets by following established fraud-prevention, cash-handling, and security procedures. What would make you a great fit: You can communicate clearly and effectively with customers and co-workers. You understand basic fraud indicators and are committed to proper escalation procedures. You can manage multiple tasks/projects and deadlines simultaneously. You care about your community and have a desire to be involved. What you’ll do: Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures. Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity. Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support. Balance drawer at the end of shift and report any outages to Teller Supervisor. What you must have: Customer service experience High school diploma or GED Successful completion of teller essentials training program after hire What might set you apart: Previous cash handling experience Previous teller experience What you get: A fun, challenging work environment with an emphasis on family, community, and technology. RCB Bank is also committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs that help you achieve the best fit for your family’s needs, including the following (subject to eligibility): Medical Plan Prescription Drug Plan Teladoc™ Dental Plan Vision Plan Flexible Spending Accounts (Healthcare & Dependent Care) Life and AD&D Insurance Disability Plans Life Assistance Plan (EAP) Multiple Supplemental Plans Sick Leave Paid Federal Holidays Vacation and PTO 401(k) ESOP What you can expect: Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation: This position is in an office environment within a climate-controlled facility that can be high-traffic during peak service times. There is frequent use of the telephone, computer and other offic…