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Telecommunicator Clerk

Southwest Independent School District · Police Department
Full-timeEducationEntry Level$89,000–$121,000/yr
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About the Telecommunicator Clerk role

Telecommunicator Clerk positions focus on delivering results in their domain. This page aggregates open Telecommunicator Clerk roles and what employers typically expect.

Telecommunicator Clerk JobID: 680 Position Type: Clerical/Clerk - Police Telecommunicator Date Posted: 7/6/2026 Location: Police Department Additional Information: Show/Hide Primary Purpose: Receive emergency and nonemergency calls and reports, monitor video surveillance systems, and dispatch security personnel according to district procedures. Relay information based on the nature and urgency of the situation and respond appropriately to situations that may develop. Qualifications: Education/Certification: Must be 18 years of age or older High School Diploma or GED Business School or courses Candidate must have a satisfactory outcome of the fingerprinting check Special Knowledge/Skills: Effective telephone and communication skills Ability to receive and give verbal instructions clearly and effectively Ability to concentrate on a task and remain alert during long periods of routine activity Ability to perform multiple tasks simultaneously, make quick decisions, and apply established general parameters to specific situations Ability to read and interpret documents, including safety rules, operating and maintenance instructions, and procedures manuals Proficient in computer skills Experience: Two years of experience in public safety telecommunications Major Responsibilities and Duties: 1. Maintain continuous radio contact with police and security officers. 2. Dispatch security personnel for intrusion or trespass, fire alarms, and emergency situations. 3. Relay information and messages to and from emergency sites, departments, outside agencies, and to all others requiring notification. 4. Monitor district/campus activity using video surveillance equipment and alarm systems to detect emergencies situations. 5. Identify and respond to developing situations alerting appropriate district staff, authorities, and emergency personnel according to established procedures. 6. Coordinate with other enforcement agencies or departments to obtain additional help as needed. 7. Notify maintenance personnel of after-hours emergencies on campuses. 8. Record details of calls, dispatches, and messages in accordance with district standards and federal, state, and local requirements. 9. Compile, maintain and file all reports, records, and other documents as required for the Police Department. 10. Prepare forms, purchase requisitions and reports pertaining to Police Department. 11. Compile pertinent data to prepare various required state and local reports. 12. Greet and welcome visitors, answer incoming calls, take reliable messages and handle questions and requests that fall within level of responsibility. 13. Follow safety standards in conformance with federal, state and insurance regulations. 14. Maintain confidentiality of information. 15. Daily attendance and punctuality at work are essential functions of the job. 16. Perform other duties as assigned. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment, including a personal computer and peripherals Posture: Prolonged periods of sitting, walking, standing, bending, and stooping Motion: Long periods of arm, hand, and finger movement Lifting: Occasional light lifting and carrying (up to 40+ lbs.) Mental Demands: Frequent telephone use: effective public relation skills; ability to complete assigned tasks promptly; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Reviewed by:_______________________________________ Date:__________________________ Received by:________________________________________ Date:__________________________ Attachment(s):Telecommunicator Clerk.pdf Email To A Friend Print Version Openings as of 7/7/2026

Salary estimate

$89,000 – $121,000/yr
Provided by the employer.

Skills for this role

CommunicationSecurity

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About Southwest Independent School District

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