Technology Support Paraprofessional

Technology Support Paraprofessional JobID: 2517 Position Type: Technology/Technology Support Paraprofessional Date Posted: 7/8/2026 Location: Maysville Elementary School Date Available: 07/23/2026 Additional Information: Show/Hide JOB PURPOSE/SUMMARY The Technology Support Paraprofessional is responsible for monitoring and supporting computer software and systems. Their day to day responsibilities will include resetting staff and student passwords, diagnosing software login issues and solving technical and application problems. The Technology Support Paraprofessional will oversee daily operations and inventory maintenance. DUTIES AND RESPONSIBILITIES Note: The duties and responsibilities outlined below reflect the general scope of work expected for this position. Additional tasks may be assigned as needed to support the goals and operations of the organization. Operates under direct supervision to assist with entry-level technology support tasks and escalate advanced technical problems to higher-level staff. Serve as the primary point of contact for students, staff, and faculty of one school seeking assistance for technology issues Maintain, track, and inventory technology equipment Monitor Help Desk tickets and resolve user issues Track damage and repair status of district-owned devices Assign district devices and resources to new users Provide basic training, technical support, and operational assistance to all end users on various digital resources, devices, and peripherals Provide minor troubleshooting for student and educator devices Provide online testing support for schools Attend regularly scheduled system technology meetings and trainings as required Performs other tasks consistent with the goals and objectives of the Technology Department MINIMUM QUALIFICATIONS 21 years of age or older High school diploma or equivalent Ability to work collaboratively in a support role within a school setting PREFERRED QUALIFICATIONS Experience providing technical assistance for hardware, software, or digital tools Familiarity with K-12 educational environments and user needs EMPLOYMENT TERMS 190 Day Work Calendar Annual Salary based on years of experience in a similar role Annual Salary Range: $22,614 - $31,303 ($14.87 - $20.59 per hour) WORKING CONDITIONS Work is performed primarily in a standard in-person school setting. Requires occasional lifting of materials or equipment up to 50 lbs. Requires proficiency in using district technology, including communication platforms, data management systems, and learning management systems. Standard work hours align with the school day and district office hours, but may require attendance at evening or weekend meetings, school events, or professional development sessions. Must be flexible and adaptable to varying schedules and demands across the district. SELECTION PROCEDURES Thank you for your interest in joining Jackson County Schools. Our selection process ensures that we identify the most qualified candidates for our team. Supervisors will prioritize candidates who meet both the preferred and minimum qualifications for each position and will select individuals for interviews as positions become available. The Jackson County School System is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status.The Jackson County School System is a drug-free workplace. A background check will be completed upon hire, which may consist of any or all of the following: criminal and employment histories, credit history (as applicable to the position), education credentials, and motor vehicle driving records. Due to the volume of submissions received by this office, information concerning application or interview status cannot be provided in writing, over the phone, or in person. All applicants who submit a complete application package will be considered but may not necessari…