Technology Program Manager

## **About Payscale** Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance. For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst for growth. The Payscale Intelligence Cloud portfolio of solutions — Ascent, JobNav, and Paycycle — empower top companies and businesses like Cintas, Leidos, Chipotle, Ohio State University, and TJX Companies. Create confidence in your compensation. Payscale. To learn more, visit http://www.payscale.com. **Job Summary** Payscale is looking for a Technology Program Manager to drive operational excellence across our Information Security, Technology, and AI functions. This is a high-visibility individual contributor role sitting at the intersection of three strategic programs - Information Security, Technology, and Enterprise AI - and requires someone who can operate independently, manage complexity across functions, and translate program status into clear executive-level reporting. This role reports directly to the VP of Information Security &Technology. **What You'll Do** **Program & Project Management** - Own end-to-end program management for concurrent initiatives across Information Security, Technology (IT & Infrastructure/Platform), and AI - maintaining full visibility into scope, schedule, dependencies, and status at all times - Build and maintain project plans, milestones, and delivery timelines in Jira, Asana, or MS Project - Proactively identify risks, blockers, and scheduling conflicts across workstreams and surface them to the appropriate stakeholders before they affect delivery - Maintain a current RACI matrix across all active programs, ensuring ownership is clear and accountability gaps are documented and resolved **Cross-Functional Coordination** - Coordinate scheduling, agendas, and follow-through for cross-functional working sessions, program reviews, and stakeholder meetings across G&A, R&D, and InfoSec/Technology - Manage action item tracking and follow-up across all programs, ensuring commitments are documented, owners are assigned, and deadlines are met - Serve as the operational coordinator for AI initiatives - managing meeting cadence, tracking action items and decisions, and driving follow-through on tasks **Stakeholder Reporting & Communications** - Develop and maintain program status dashboards and executive-level reporting for stakeholders - Produce regular program health reports that surface progress, risks, and decisions required in a format appropriate for each audience - Own stakeholder communications for program milestones, delays, and escalations - ensuring the right people have the right information at the right time **Metrics & Performance Management** - Build and maintain metrics frameworks for the IT and Information Security functions, tracking operational KPIs, SLA performance, and program velocity - Develop reporting to make program and operational metrics visible to leadership on a consistent cadence - Partner with Information Security and IT management to define meaningful metrics that reflect program health, not just activity **What We're Looking For** - 5+ years of program or project management experience in a technology or IT environment - PMP certification required (or actively in progress with expected completion within 12 months) - Demonstrated ability to manage multiple concurrent programs independently with minimal oversight - Experience building and maintaining RACI matrices, project plans, and executive status reporting across complex cross-functional initiatives - Proficiency in at least one project management tool - Jira, Asana, MS Project, or Smartsheet - Experience with metrics reporting and data visualization using Tableau, Snowflake, or similar BI tools - Strong written and verbal communication skills - you can write a crisp summary and facilitate a work…