Technology Program Manager

ABOUT PAYSCALE Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance. For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst for growth. The Payscale Intelligence Cloud portfolio of solutions — Ascent, JobNav, and Paycycle — empower top companies and businesses like Cintas, Leidos, Chipotle, Ohio State University, and TJX Companies. Create confidence in your compensation. Payscale. To learn more, visit www.payscale.com http://www.payscale.com. Job Summary Payscale is looking for a Technology Program Manager to drive operational excellence across our Information Security, Technology, and AI functions. This is a high-visibility individual contributor role sitting at the intersection of three strategic programs - Information Security, Technology, and Enterprise AI - and requires someone who can operate independently, manage complexity across functions, and translate program status into clear executive-level reporting. This role reports directly to the VP of Information Security &Technology. What You'll Do Program & Project Management - Own end-to-end program management for concurrent initiatives across Information Security, Technology (IT & Infrastructure/Platform), and AI - maintaining full visibility into scope, schedule, dependencies, and status at all times - Build and maintain project plans, milestones, and delivery timelines in Jira, Asana, or MS Project - Proactively identify risks, blockers, and scheduling conflicts across workstreams and surface them to the appropriate stakeholders before they affect delivery - Maintain a current RACI matrix across all active programs, ensuring ownership is clear and accountability gaps are documented and resolved Cross-Functional Coordination - Coordinate scheduling, agendas, and follow-through for cross-functional working sessions, program reviews, and stakeholder meetings across G&A, R&D, and InfoSec/Technology - Manage action item tracking and follow-up across all programs, ensuring commitments are documented, owners are assigned, and deadlines are met - Serve as the operational coordinator for AI initiatives - managing meeting cadence, tracking action items and decisions, and driving follow-through on tasks Stakeholder Reporting & Communications - Develop and maintain program status dashboards and executive-level reporting for stakeholders - Produce regular program health reports that surface progress, risks, and decisions required in a format appropriate for each audience - Own stakeholder communications for program milestones, delays, and escalations - ensuring the right people have the right information at the right time Metrics & Performance Management - Build and maintain metrics frameworks for the IT and Information Security functions, tracking operational KPIs, SLA performance, and program velocity - Develop reporting to make program and operational metrics visible to leadership on a consistent cadence - Partner with Information Security and IT management to define meaningful metrics that reflect program health, not just activity What We're Looking For - 5+ years of program or project management experience in a technology or IT environment - PMP certification required (or actively in progress with expected completion within 12 months) - Demonstrated ability to manage multiple concurrent programs independently with minimal oversight - Experience building and maintaining RACI matrices, project plans, and executive status reporting across complex cross-functional initiatives - Proficiency in at least one project management tool - Jira, Asana, MS Project, or Smartsheet - Experience with metrics reporting and data visualization using Tableau, Snowflake, or similar BI tools - Strong written and verbal communication skills - you can write a crisp summary and facilitate a working session with e…