Technician - Volkswagen of Fort Walton Beach

At Step One Automotive, we are committed to an environment where the customer is always treated with respect and dignity. Our team members are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. Find out why we are a step above the rest! Apply today! The Service Technician position is divided into three categories based on skill level and experience; **A Class, B Class, and C Class.** **A Class** functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair and who has previously worked as a B-Class general service technician. **B Class** functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a C-Class general service technician. **C Class** performs most tasks assigned with some supervision required. Requires average mechanical knowledge. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Standard Duties/Responsibilities** - Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards with limited or no supervision. - Communicates with parts department to obtain needed parts. - Saves and tags parts of the job if under warranty or if requested by the customer. - Examines assigned vehicle to determine if further safety or service work is required or recommended. - Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. - Documents all work performed and recommended on the repair order. - Road tests vehicles when required or refers to the test technician. - Participates in manufacturer-sponsored training programs, schools and events. - Keeps abreast of manufacturer technical bulletins. - Reports machinery defects or malfunctions to supervisor. - Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. - Keeps shop area neat and clean. - Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. - Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. - Operates all tools and equipment in a safe manner. - Reports any safety issues immediately to management. - Ensures customer vehicles are kept clean and returned in the same condition that they were brought in - Other tasks as assigned. **A Class Duties/Responsibilities** - Diagnoses the cause of any malfunction and performs repair. - Supervises work of any apprentice technicians as assigned. **B Class Duties/Responsibilities** - Diagnoses the cause of most malfunctions and performs repair. - Supervises work of any apprentice technicians as assigned. **C Class Duties/Responsibilities** - Diagnoses vehicle problems based on customer complaints and inspection. - Installs optional equipment specified by the customer or dealer. **Standard Required Skills/Abilities** - Excellent organizational skills and attention to detail. - Must be able to be on time and work the entirety of your scheduled shift. - Ability to solve practical problems and deal with a variety of concrete variables in situations. - Ability to prioritize tasks within their workstation. - Ability to act with integrity, professionalism, and conf…