Technical Systems Manager

**Technical Systems Manager** **(Data Science & Informatics Specialist 3)** **Full Time | Permanent** **Salary Range: $103,536 - $139,236 Annually** **This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required.** The Washington State Department of Corrections is seeking a strategic leader to join the Information Technology team as a **Technical Systems Manager (Data Science & Informatics Specialist 3)!** The goal of this position is to oversee the technical infrastructure that supports the agency’s healthcare technology ecosystem, including system interfaces utilizing HL7 and FHIR standards, identity and access management, data integrations, security controls, and third-party application connectivity. Working in close partnership with the Health Services Division, Information Technology, and other key support areas, the Technical Systems Manager will provide expert information for the planning, implementation, stabilization, and ongoing management of the Washington State Department of Corrections’ Epic electronic health record (EHR) environment. The candidate of choice will serve as the technical leader for the Electronic Health Record (EHR) project and the Health Care Management and Coordination System (HCMACS) program, applying advanced expertise as an Epic Technical Applications Manager to ensure the secure, reliable, and effective operation of critical healthcare systems. The Technical Systems Manager is tasked with a team of technical analysts and system engineers, providing leadership, guidance, and accountability for the delivery of highly complex technical solutions. We are searching for an individual to serve as the principal liaison between the Department of Corrections, statewide information technology organizations, Epic technical teams, and external vendors to coordinate system integrations and resolve complex issues. Through strategic collaboration and technical oversight, the Technical Systems Manager ensures that the Epic platform remains resilient, compliant, and seamlessly integrated with existing technologies, enabling the delivery of high-quality healthcare services across the correctional system. **A completed application packet will include:** - A cover letter regarding your interest in this position with our agency - A detailed resume - Three professional references We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community. As a **Data Science & Informatics Specialist 3**, some of your duties will include: - Planning, leading, and directing all technical workstreams for DOC’s Epic implementation which could include: - Leading all technical workstreams for the DOC’s Epic implementation, including interface engine setup, security configuration, printing, and third-party system integration - Managing a team of application analysts and other technical experts in ensuring completion of related tasks - Ascertaining business requirements, understanding and interpreting Epic and integrated systems and serve as the expert for all technical aspects of the DOC Epic implementation - Oversight of the configuration and deployment of Epic’s interoperability tools, including Care Everywhere, FHIR APIs, Bridges, and Interconnect - Use of expert judgement, specific knowledge, and critical understanding of the work being planned and conducted to ensure interoperability - Collaborating with state infrastructure teams on network readiness, hardware provisioning, Citrix/VDI deployment, and printing architecture required for Epic operations - Assessing, determining, and providing information on the complexity of requests driven by the business and HCMACS Program - Leading…