Technical Support Specialist

Qualifications - At least three (3) years of Technical support experience - Has an extensive background in Web Development - Knowledge with WordPress, Square Space, Wix - Excellent verbal and written communication skills in English - Excellent and Proven ability to handle multiple tasks efficiently - Previous experience in appointment setting or related roles would be advantageous - Willing to work graveyard and can start training immediately - Home office setup meeting specified requirements (conducive workstation) - Computer or laptop with specs of at least core i5 or higher/10th gen or newer, or its AMD equivalent, 12GB - 16GB ram, functional camera, noise-canceling headset, and dual monitor - Reliable and high-speed internet connection with contingency measures (25 mbps and up) - Availability of a personal savings account for payroll processing Offer - Long-term/full-time position - Competitive pay is at 42,610 gross + 13th Month pay - 5,000 Client Deployment Allowance - Increased rate upon regularization of 45,721 + 5,000 Client Deployment Allowance - Pay begins on day 1 of training - Benefits, such as: Enjoy benefits valued at 324,000 pesos annually - HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit - Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year. - Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account! - Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization - Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time. - Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually - Perfect Attendance - KPI Superstars - Shoutout Incentive - Referral Incentive - QA Rockstar - C3 Champions - Client Obs Incentive - Quarterly In-person Team-Buildings - Annual Company Outing - A yearly team adventure to unwind and celebrate together - Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways! - Annual Performance Review - Performance-based reviews with opportunities for pay raises. - Annual Sports Fest - Show your team spirit and compete in fun games and tournaments! - 13th-month pay - Guaranteed additional month’s salary every year. - Government-mandated benefits: - SSS - PhilHealth - PAG-IBIG - Career Advancement Opportunities