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Technical Support Engineer

corebts · Ashburn, VA
Full-timeManaged ServicesTechnology$60,000–$81,000/yr
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About the Technical Support Engineer role

Technical Support Engineer positions focus on delivering results in their domain. This page aggregates open Technical Support Engineer roles and what employers typically expect.

NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience. The technician will work closely with a remote technical support resource who will handle system configuration, administration, and remote troubleshooting. This role is primarily responsible for physical IT operations, equipment handling, and onsite technical support functions requiring an in-person presence. This is a full-time opportunity that will be onsite 5 days per week at our client site in Ashburn, VA.

Salary estimate

$60,000 – $81,000/yr
Provided by the employer.

Skills for this role

JavascriptNODEPythonRUBYPHPCustomer SuccessAccount ManagementCommunication

Resume tips for Technical Support Engineer applicants

Interview preparation

Prepare concrete STAR-format stories that show Technical Support Engineer outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Technical Support Engineer problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About corebts

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