Technical Project Manager - Integrations

## Overview **Compensation and Benefits Package** - Targeted base salary: $85k - $100k per year, based on experience and qualifications, plus benefits and bonuses. - Benefits include the following but are not limited to health, dental, vision, life and disability insurance. CSS also has a 403(b) plan with discretionary employer match and contributions. You will be eligible for 20 days of Paid Time Off per year (accrued in accordance with CSS' policies). PTO is in addition to 8 company designated holidays. If you are not PTO eligible, you may be eligible for applicable state and/or local sick and safe leave in accordance with the provisions of any applicable state and/or local sick and safe leave laws. **Website:** https://www.crispsharedservices.org **Location:** Hybrid, Columbia MD - Open to candidates that are remote as well CRISP Shared Services, Inc. is an equal opportunity employer. This means that CRISP Shared Services Inc. is dedicated to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, marital status, genetic information, disability, military or veteran status, or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all team members. ## Description **Company Description** CRISP Shared Services (CSS) serves as the technology partner for health information exchange (HIE) partners in Maryland, DC, West Virginia, Connecticut, Alaska, Virginia, Kentucky, Florida, and other jurisdictions. CSS facilitates the electronic transfer of clinical information between disparate information systems in order to positively impact the healthcare system through improved patient care and outcomes, reduced costs, and data-driven understanding of regional public health concerns. **Job Summary** CSS is establishing a new cross-functional pod delivery structure to enhance agility and efficiency in delivering critical healthcare data solutions. As a Technical Project Manager (TPM), you will play a pivotal role in leading and coordinating technical projects within these pods. The TPM will be the central point of contact across CSS IT Teams, enabling successful onboarding and service delivery, ensuring seamless communication, managing project timelines using agile methodologies, and driving continuous improvement. By departing your technical acumen and project management expertise, you will facilitate the delivery of high-quality solutions that meet the evolving needs of our customers and affiliates. This role requires a proactive, detail-oriented individual with a passion for driving successful project outcomes in a dynamic healthcare technology environment. ## Requirements **Essential Duties and Responsibilities** Include the following. Other duties may be assigned. - Project Leadership & Coordination: - Lead and coordinate technical work within the cross-functional pod, ensuring alignment with project goals and customer needs. - Conduct post-project evaluations to identify successful elements and areas for improvement. - Release Management & Post-Release Monitoring: - Oversee the release management process, including planning, execution, and post release monitoring to ensure smooth deployments and minimal disruption - Blocker Resolution & Issue Tracking: - Proactively identify and track project blockers, working collaboratively with team members to resolve issues and mitigate risks. - Jira Management: - Create, manage, and maintain Jira tickets, ensuring accurate documentation and efficient workflow management. - Own and provide updates to project details and status updates in Jira. - Stakeholder Communication: - Build and maintain strong relationships with multiple stakeholders, balancing their needs and expectations. - Serve as a trusted advisor to key contacts, regularly soliciting feedback to set and…